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the mailers at least fifteen (15) days prior to the mailing date. Contractor shall be <br />responsible for all costs associated with the printing and distribution of mailers. <br />5.3.2 AB 341, AB 1826, and SB 1383 Implementation Plan <br />Contractor shall ensure the City's compliance with AB 341, AB 1826, and SB 1383 by <br />initiating the planned tasks, procedures, proposed staffing assignments, and schedules <br />for AB 341, AB 1826, and SB 1383 included in Sections 4.3.5.1 and 4.3.6.1 and more fully <br />documented in the implementation plan included in Contractor's proposal to the City. <br />The implementation plan includes a timeline for conducting on -site compliance audits <br />to all AB 341, AB 1826, and SB 1383 non -compliant Commercial and Multi -family <br />Customers; a proposal template as described in Section 4.3.5.1 and 4.3.6.1; written <br />protocols for conducting on -site compliance audits and documenting internal <br />compliance programs; proposed staffing assignments for implementing compliance <br />audits at Commercial and Multi -family non -compliant Customers; specifications of the <br />proposed internal Collection receptacle for distribution during the AB 1826/SB 1383 <br />outreach; an education and outreach plan for a SB 1383 Residential Curbside Unit <br />Organics program including the use of any strategic marketing or social media; an <br />operations plan for delivering new Residential Curbside Unit Organics carts, re- <br />stickering or augmenting existing Residential Curbside Unit Carts; a plan for providing <br />in -home kitchen pails to Residential Curbside Unit Customers who request them (if <br />proposed); a plan for community workshops to educate Customers about the <br />Residential Curbside Unit Organics program; a plan for door-to-door Residential <br />Curbside Unit Organics outreach for neighborhoods (if any); a plan for conducting <br />route reviews and/or waste characterization studies to assess compliance with SB 1383 <br />monitoring requirements; a plan for notifying Customers of unacceptable levels of <br />contamination and a template hang -tag; proposed drafts of written `welcome letters' <br />and other outreach materials to Residential, Multi -family, and Commercial Customers <br />to notify them of the transition and the new program offerings; a plan and timeline for <br />how the Contractor will implement Multi -Family Organics Recycling programs at all <br />Multi -Family Customers as required by SB 1383; templates for compliance reporting <br />documents; etc. It is the responsibility of the Contractor to develop an implementation <br />plan for SB 1383 based on the final approved regulatory requirements. Within 30 days <br />of receiving the written implementation plan, the City will review the plan and provide <br />further direction to the Contractor to ensure the plan is satisfactory in complying with <br />AB 341, AB 1826, and SB 1383. The Contractor shall have 30 days to incorporate the <br />March 9, 2020 6OA85174 City of Santa Ana - DRAFT <br />