75B - PH COVID-19 RESPONSE FUNDING PLAN

Home Browse Search

Reasonable efforts shall be made to accommodate requests for documents in an accessible format for those with disabilities. Such formats may include, but are not limited to providing oral, Braille, electronic or large print versions of the plan to those Visually impaired and delivering copies to those who are homebound. Requests for information and records shall be made to the City in writing. Staff shall respond to such requests within 15 working days or as soon as possible thereafter. H. Technical Assistance Technical assistance to applicants for CDBG, HOME, and ESG funds is available from the Department of Community Development as follows: • If published, any Notice of Funding Availability (NOFA) shall provide self- explanatory application form (s) to facilitate access to CPD funds. • Staff shall answer, in writing, all written questions and answer verbally all verbal inquiries received from citizens or representative groups pertaining to the NOFA and application(s). • Staff shall conduct a project eligibility analysis to determine the eligibility of each project. In cases where only minor adjustments are needed to make proposals eligible or otherwise practical, staff shall advise the applicants on the options available and desired changes to the proposals. • Staff shall arrange for translation on as -needed basis. To request technical assistance, contact the Housing Division Manager at (714) 647- 5360. I. Comments and Complaints Citizens or the City government, as well as agencies providing services to the community, are encouraged to state or submit their comments in the development of the Consolidated Plan Documents and any amendments to the Consolidated Plan. Written and verbal comments received at public hearings or during the comment period, shall be considered and summarized, and included as an attachment to the City's final Consolidated Plan. Written comments should be addressed to: Executive Director of Community Development, Community Development Agency, 20 Civic Center Plaza, 6+h Floor, Santa Ana, CA 92702. A written response shall be sent in response to written comments within 15 working days. A complaint regarding the Consolidated Planning process and Consolidated Plan amendments must be submitted in writing to the Community Development Agency. A written response shall be made to written complaints within 15 working days, acknowledging the complaint. Written complaints should be addressed to: Executive Director of Community Development, 20 Civic Center Plaza, 61h Floor, Santa Ana, CA 92702. The City shall accept written complaints provided that the complaint specifies: • The description of the objection, and supporting facts and data; and City of Santa Ana Page 19 Citizen Participation Plan I April 2020 75B-40