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Hate Crimes <br />• The Fair Housing Foundation has not received notification of any hate crimes within the <br />City of Tustin during the recent reporting period. When the Fair Housing Foundation is <br />contacted by a victim of a hate crime occurring at their place of residence, the Fair Housing <br />Foundation refers them to the O.C. Human Relations Commission, and assists with their <br />fair housing complaint. The Fair Housing Foundation assists by counseling, completing an <br />intake, opening a case, and investigating the allegation(s). <br />Unfair Lending <br />• As part of its outreach efforts the Fair Housing Foundation informs individuals and <br />organizations of its services, which include housing counseling for individuals seeking to <br />become ready for a home purchase. The Fair Housing Foundation participates in numerous <br />education and/or outreach activities, reaching a culturally and ethnically diverse audience, <br />in Cities of Costa Mesa, Mission Viejo, San Clemente, and Tustin) which they inform <br />participants of fair housing laws and of their counseling services <br />Cities of Costa Mesa, Mission Viejo, San Clemente, and Tustin <br />Housing Page Website <br />• The Cities of Tustin, San Clemente, Costa Mesa, and Mission Viejo have updated their <br />websites to provide information regarding education opportunities and links to the Fair <br />Housing Foundation (FHF). Information was also provided in Spanish in Costa Mesa. The <br />FHF has reported that during this Consolidated Plan period, 17,754 hits to their website <br />have been received, and as of current, they have 187 Facebook, and 65 Twitter followers. <br />Expand Marketing of Fair Housing Services to Protected Classes <br />• FHF has provided fair housing trainings throughout the sub -region and currently provides <br />trainings for landlords, managers, realtors, and other housing providers on a regular basis. <br />The FIIF regularly reaches out to real estate boards, property owner associations, and offers <br />fair housing trainings for their members. The general types of trainings conducted for <br />housing providers are: <br />o Landlord Workshops - A two-hour training geared toward property owners and <br />managers that covers the Federal and State Fair Housing Laws, the rental process, <br />selection criteria, rental agreements, rules and regulations, obligations and guidelines <br />regarding late fees, security deposits, rent increases, and termination. The training also <br />covers specific concerns regarding families with children, occupancy standards and <br />reasonable accommodations and modifications. <br />o Certificate Management Trainings — A four-hour intensive training geared towards <br />property owners, managers, management companies and real estate professionals that <br />covers a detailed overview of the Fair Housing Laws, general guidelines, families with <br />children, lead disclosure, occupancy limits, reasonable regulations of facilities, people <br />with disabilities, sexual harassment, advertising guidelines, prohibited practice and <br />hate crimes. A question and answer session follows the training. <br />29 <br />75A-308 <br />