WALLACE AND ASSOCIATES CONSULTING, INC-2020

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Section 3 — Understanding of Need Significant Local Resources. W&A has over 40 staff local to Southern California. Being centrally based in Corona enables us to provide excellent access to Orange, Los Angeles and Riverside Counties. Many larger companies with local offices cannot offer our depth of local resources of construction services staff. They are based outside the area and/or consist primarily of design staff. With our commitment to providing exclusively project management and construction phase services, we are able to provide our resources with training and equipment specific to our field services. This allows W&A to provide our clients with trained and qualified field staff who are a perfect match to implement the construction phase of their capital program. Also, all our project management, construction management, inspection, administration and labor compliance staff are internal employees. In compliance with AB 5, we do not use any independent contractors. W&A has been fortunate in that over two-thirds of our staff have been with us for over six of our ten years. We typically only use subconsultants for geotechnical and materials testing, large scale public relations, surveying and some types of specialty inspection. An added benefit to complying with this new law helps us to maintain continuity in all of our services, thereby eliminating costly retraining or the time required to get sporadic staff up to speed. Recent Relevant Experience and Training. Our W&A team members have previously worked for years within local City Public Works Departments, Water Departments, Utility Agencies, engineering consulting firms and even as contractors. The majority have a minimum of 20 years of professional CM and/or inspection experience. All have been successfully vetted and confirmed by the rigors of the municipal and/or State Public Agency System and bring that specific knowledge of the process and system to each project. Many possess relevant, specialized certifications. This background ensures that every member of our project team understands that all work must be constructed in accordance with the City's, local and regional standards. Knowing and being familiar with these standards is the foundation for ensuring high quality. Our Construction Managers and Inspectors routinely serve as a reference and resource pertaining to questions regarding construction management and inspection principles, policies and practices. Proactive Management and Communication Plan. W&A is very proactive in our approach to project delivery. At the beginning of each project we prepare a project management action plan which outlines the roles and responsibilities of our staff and the client team, including third parties and other stakeholders. This document allows us to clarify, document and stack hands in agreement of the expectations for each team member. A key aspect of our approach is teamwork and effective, regular communication with both clients and stakeholders. We rigorously interview and hire staff with excellent communication and verbal skills. This sets the bar very high, but we have found these skills lead to the best possible outcomes for our clients. We pride ourselves in maintaining a professional and smooth operation throughout projects. Prior to starting work our Project/Construction Manager will facilitate the collaboration with the Project Manager/Engineer for the City. Typical items to communicate, depending on the type of work, include review of all plans, special provisions, construction and materials manual, and specifications that apply to the assigned project, review the day to day project responsibilities, review the content and format of the daily inspection reports for the project, review the required testing procedures and forms, and discuss roles and responsibilities regarding the City's procedures for notifications, changes, corrections, delays, rejections and tolerances. For example, for an Inspection assignment, our staff will coordinate with the City's management each day and review the known activities and their anticipated times. We will develop a work progress plan and schedule for their activities and progression of where they need to be throughout the day. As activities pick up we can plan for additional part time or day-to-day support if needed, as well as coordinate with the City staff that may have availability at times to assist in covering the work. Prioritizing the work is also important, placing inspection of structures and buried infrastructure ahead of lesser important items of work. The key to dealing with multiple project locations is proactive planning, coordination and constant communication with the field staff. Commitment to Problem Solving. We have a deliberate business strategy to attract and hire professional individuals with a very high level of personal commitment to problem solving. While commitment is not a true technical ability, it is certainly an interpersonal trait that is oftentimes the main driver to achieve our success. A great example of commitment to problem solving involves the recent experience of one of our Construction Managers for a mass grading project. During his first week on a job, he could not figure out why the contractor was using potable water for the draw pond in support of the mass grading operation when there was nearby available recycled water. When he asked about it, the contractor they said that they could not use it because there was always a conflict with the adjacent park, parkways and median landscape watering schedule. C7a11ue.cnssoclases City of Santa Ana I Water Resources Construction Management and Inspection Services No. 19-11 S