WALLACE AND ASSOCIATES CONSULTING, INC-2020

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Section 3 — Understanding of Need Unwilling to accept that answer, our CM went to every irrigation timer and checked the start and stop times for each circuit. The CM then came up with a draw pond water schedule to allow for the filling of the pond with reclaimed water. We received feedback from the contractor that our CM had saved them up to $30K/month with that seemingly simple amount of effort. This initial gesture helped create a collaborative environment where that project ran extremely smoothly throughout the nine -month contract. Quality Assurance/Quality Control Plan. W&A will administer a program of Quality Assurance/Quality Control (QA/QC) procedures for producing quality work and shall effectively manage and control the work and the budget. The foundation of our QA/QC plan is built upon the prior described Key Factors; we then add our established project controls and documents file structure system and implement it with our Office Engineers and Construction Coordination Specialists to provide continuity, consistency and instant accessibility and availability of data to the client. Our field staff is adept at communicating clearly verbally and in writing for construction documentation. We conduct internal Daily Inspection Report training sessions and apply this same training standard and sign off for subconsultant inspectors as well. Our QA/QC plan covers each of our typical project deliverables for our Construction Management, Inspection, Labor Compliance and Materials Testing services. Deliverables include: ✓ Weekly Reports ✓ Certified Payroll Audits ✓ Water Shut Down and Tie-in ✓ Monthly Progress Reports ✓ Weekly Statement of Working Plans ✓ Daily Extra Work Reports Days ✓ Operations and Maintenance ✓ Invoices ✓ Contract Change Orders, Cost Manuals ✓ Daily Inspection Reports Estimates ✓ Project Certification ✓ Discrepancy or Non- ✓ Materials Testing Reports ✓ Proposed Final Estimate Conformance Notices ✓ As -Built Plans ✓ Final Pay Estimate ✓ Job Site Photos ✓ Start-up Plans ✓ Project Files ✓ Employee Interviews ✓ Punch Lists Our Monthly Report includes Status Logs of all RFI's, Schedule Reviews, Submittal Reviews, Progress Payments, CCO's, Testing, Special Inspections and Public Contacts. If selected, W&A will provide the City with a detailed Quality Assurance/Control Plan and adjust to mirror the City's requirements. Even with training, communication and internal quality assurance measures, there are times when mistakes are made on a project or a staff conflict occurs. If this should happen, our Project Manager, Carl Wallace, PE, will work closely with the City's project team to first resolve the problem and then put measures in place to ensure future problems are not encountered. While we will always attempt to resolve any issue, we also understand that in rare cases a staff change may be the next necessary step. If this should occur, we will provide the City with resumes of available and comparably experienced staff. Scope of Work W&A has reviewed the Scope of Work from the RFP provided by the City covering the areas of Construction Management and Inspection Services. W&A agrees to the scope identified and notes that since these areas form the primary line of our core business, we have a high level of expertise and experience in performing these services. The actual approach to each project would appropriately vary with the status, complexity and size of the project. We agree that these items can be included in our scope of work. However, we have also provided detail about our scope of services for managing projects and providing inspection services for our clients. W&A Construction Management Approach. We are confident in our team's ability to provide a full range of flexible professional services to the City of Santa Ana. W&A's Construction Managers bring over 20 years of project delivery experience. They are forward thinking in their approach and understand how to put together all the pieces of project to create a cohesive team. Our team's experience and our proactive approach enable W&A to stay ahead of the contractor and maintain the project on track for successful completion, on time and within budget. Prior to starting work our Construction Manager will facilitate the collaboration with our staff and the Project Manager for the City. We will agree on an overall plan which will include the following actions: ✓ Review of all existing plans, special provisions, construction and materials manual, and specifications that apply to the assigned project I'..7sllace.cnssoclases City of Santa Ana I Water Resources Construction Management and Inspection Services No. 19-11 S