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a✓o1e software This Statement of Work will focus on the setup of a single SaaS ProjectDox PaperlessNOW environment and the implementation of the Building Best -in -Class workflow. The goal is to leverage built-in configuration and modifications features to meet a 4-week implementation schedule providing the Customer the ability to accept plans and documents electronically and collaborate on those documents with internal and external users. SETUP WEEK 1 The Avolve Implementation Specialist will provide a project schedule defining the project start and end date for the project and work with the customer to introduce and configure the Building Best In Class workflow based on the information provided by the customer via the customer configuration worksheet. The Project start date of the project is the SaaS Term Renewal Date. TRAINING WEEK 2 Avolve Education Specialists deliver a two-hour virtual instructor led course and a virtual training plan to the customer. Customer is responsible for completion of the design training plan and completion of designed assessments intended to provide plan review staff and management the knowledge to successfully complete, share and manage the electronic plan review process. Implementation Specialists will complete configuration based on completed customer worksheet. LAUNCH PREPARATION WEEK 3 Meet with Avolve Education and Implementation Specialists to prepare for the launch of the system. Avolve Education Specialists will provide for two 2-hour virtual office hour sessions to review training information and ask training related questions. Implementation Specialists will work with the Customer to review the configuration and assist in preparations for the launch including delivery of quick reference guides for the applicant, reviewer and coordinators. LAUNCH WEEK 4 The project launch date is the end date of the professional services engagement. The Avolve Implementation Specialist will schedule a transition meeting between Avolve Support and customer, to occur within the week of project end date and a sign off acceptance document will be provided for closure of the project. ASSURANCE SERVICES The Assurance Services fund may be leveraged at any time during or post project completion to cover additional requirements, newly identified out of scope requirements, training, and/or limited configuration not included in this statement or work. The funds may also be used to extend the post go-livellaunch care to keep the Implementation Specialist/Education Specialist team engaged to assist with change management and user adoption assistance. Assurance services hours are billed on a quarter-hour basis at a rate of $225.00 an hour. The use of hours requires a change order or an assurance services agreement that defines the work and has signatures of agreement for use. 1. This Project was scoped based upon purchase of the PaperlessNow program to include 1 Best in Class Building workflow, understanding that the site will be hosted by Avolve Software and configured per established settings in the customer Page 20 of 30