55B - RESO - LEAP GRANT APP - Laserfiche WebLink

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Appendix A ****OPTIONAL TASK****** A. ENHANCED PERMIT SYSTEM AND E-REVIEW. Through the support of SB2 awarded funds ($200,000) the City has begun efforts to upgrade its current in-house land use management system. As the overall cost is estimated at $3.3 million, the City proposes to use an additional $125,000 in LEAP funds for this system used by City Planning, Building, and Development Review staff for an on-line web portal for permit processing, and digital plan reviews (E-Reviews). The City has projected that the Enhanced Permits System and E-review improvements will reduce counter processing by 45 percent. Pre-COVID 19, the Planning and Building Counters have averaged approximately 10 to 15 minutes with each customer. B. MODERNIZE AND UPGRADE COMPUTER/PERMIT Through the support of SB2 awarded funds ($100,000) the City will be modernizing computer to expedite the Enhanced Permit System and E-Review Project (Task A above). To further this overall effort, the City proposes to use an additional $50,000 in LEAP funds for costs related to physical improvements such as upgrading staff computers for e-review capabilities and setting up computer stations for public use. In addition, other uses of these funds could be for upgrades to QMatic customer assistance system and digital archiving of planning entitlement records. With these improvements identified above, it is estimated that half of the customers will not need to visit City Hall to submit planning/building application/plans, receive corrections, as the processes will be digital and accessible on-line. Depending on the type of development, pre-COVID 19 processing times have been approximately four months (e.g. ADUs) to one year (e.g. entitlements), and anticipated to reduced by two to four months. By offering expedited forms of our services, we can assist customers through the process efficiently and increase productivity. LEAP NOFA Application Rev. 112412020 55B-17 Page 13 of 14