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12. Policy and Procedure <br />The City agrees to consider implementing a policy and procedure statement on employee <br />assistance when appropriate. REACH will provide technical assistance to the City staff in <br />writing a policy and procedure statement on employee assistance. <br />13. Training <br />REACH will provide Management and Supervisory training sessions annually. It is <br />recommended that no more than 25 managers/supervisors attend each session. The purpose <br />of these training sessions is to make managers and supervisors aware of City employee <br />assistance program policy and procedures, of how to identify poor job performance as it <br />relates to personal problems and to familiarize them with the processes of referrals and <br />follow-up. The effectiveness of each training session will be evaluated. <br />14. Management Guidelines <br />REACH supplies on request Management and Supervisor Employee Assistance Program <br />guidelines for inclusion in City personnel management guidelines. <br />15. Manager/Supervisor Consultation and Assistance <br />REACH will assist managers and supervisors calling REACHline for consultation on how <br />to deal with specific employee incidents or problems, which may require EAP intervention. <br />The City agrees to encourage managers and supervisors to take advantage of this <br />consultation service. <br />16. Program Promotion <br />The City agrees to support REACH in developing a yearly EAP program promotion plan, <br />a. EAT orientation classes for employees in groups of up to 50 will be available to <br />the City as a means of introducing City EAP policy and procedures and utilization of <br />REACH services. <br />b. "Munch & Learn" presentations will be conducted periodically upon request by <br />the City, at City locations to maximize utilization of REACH services. <br />C. REACH brochure & REACHIine cards will be supplied to the City for <br />distribution to all employees. <br />d. REACH Frontline will be electronically supplied to the City quarterly for <br />distribution to all supervisors. <br />5 <br />25A-43 <br />