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City of Santa Ana <br />RFP: Year -Round Homeless Shelter and Navigation Center <br />SCOPE OF SERVICES <br />Overview <br />The Year -Round Homeless Shelter and Navigation Center and its supportive service programs <br />will be designed to provide a safe environment and a pathway for individuals, youth and families, <br />experiencing homelessness on the streets of Santa Ana to transition into permanent housing. <br />Clients will be admitted with low -barrier requirements through a referral system and coordination <br />with the Santa Ana Police Department (SAPD), with no walk-ins allowed. The overall project will <br />represent best practices in exceptional trauma -informed care for all shelter participants. The <br />City's obligation will be for funding. The actual development, construction, maintenance, and <br />operation of the shelter will be undertaken by the Respondent. <br />Project Requirements <br />Respondents to this RFP should specify programs and services for homeless individuals that, <br />based on evidence, successfully promote the principles of Housing First and contribute to the <br />regional goals of ensuring instances of homelessness are rare, brief, and non -recurring. All <br />services must be easily accessible and evaluated for effectiveness on a regular basis. <br />Effectiveness shall be measured using the Project Outcomes outlined in this RFP. <br />The table below outlines the minimum requirements for the shelter. <br />PROJECTIELEMENT <br />Hours of Operation . The Shelter must be open 24 hours per day, seven days per <br />week, including City holidays <br />Target Population • Individuals, couples, families with children and transitional aged <br />youth (TAY) populations <br />Client Eligibility . Literally homeless in the City of Santa Ana <br />• Referred by Santa Ana outreach workers and the Santa Ana <br />Police Department <br />Willingness to participate in a housing plan <br />• Willingness to follow shelter behavior requirements <br />11 <br />