REACH EMPLOYEE ASSISTANCE, INC - Laserfiche WebLink

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12. Pollov and Procedure The City agrees to consider implementing a policy and procedure statement on employee assistance when appropriate. REACH will provide technical assistance to the City staff in writing a policy and procedure statement on employee assistance. t3. 7l,• ;rain REACH will provide Management and Supervisory training sessions annually, It is recommended that no more than 25 managers/supervisors attend each session. The purpose of these training sessions is to make managers and supervisors aware of City employee assistance program policy and procedures, of how to identify poor job performance as it relates to personal problems and to familiarize them with the processes of referrals and follow-up, The effectiveness of each training session will be evaluated, 14, Management Guideilnes; REACH supplies on request Management and Supervisor Employee Assistance Program guidelines for inclusion in City personnel management guidelines. tS. wagerlSunervisorConsultationpad Assistance REACH will assist managers and supervisors calling REACHline for consultation on how to deal with specific employee incidents or problems, which may require EAP intervention, The City agrees to encourage managers andsupervisors to take advantage of this consultation service. 16. Prog_ram Promotion The City agrees to support REACH in developing a yearly E" program promotion plan, a. PAP orientation classes for employees in groups of up to 50 will be available to the City as a means of introducing City EAP policy and procedures and utilization of REACH services. b. "Munch & Learn" presentations will be conducted periodically upon request by the City, at City locations to maximize utilization of REACH services. C. REACH brochum & REACHIIne cards will be supplied to the City for distribution to all employees. d. REACH Frontline will be electronically supplied to the City quarterly for distribution to all supervisors.