BUCHALTER A PROFESSIONAL CORPORATION

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been endorsed by federal and state courts, Santa Ana has the right to request arbitration of any dispute regarding fees or costs charged by us for professional services before an arbitrator or panel of arbitrators selected by a local bar association or the State Bar of California (a "Bar Arbitration"). The Bar Arbitration is non -binding unless we both agree in writing to binding arbitration after the fee dispute arises but prior to the hearing. If the Bar Arbitration award is binding, the award is final and neither of us may request a new trial in court. A binding award can only be corrected or vacated for very limited reasons. If the Bar Arbitration award is non -binding, we each have thirty days from the date of the award being served to file an action in court requesting a new trial and to pursue any other available remedy. If neither of us requests a new trial within those thirty days, the Bar Arbitration award becomes binding. If you do request a Bar Arbitration, the law provides that evidence of any claim of malpractice or professional misconduct is admissible only to prove the amount of the fees and costs in dispute, and that the arbitrator(s) at the Bar Arbitration shall not be empowered to award any affirmative relief in the form of damages, offset or otherwise in connection with such claim. By signing this Agreement, Santa Ana agrees that if a Bar Arbitration is conducted, that Bar Arbitration and any new trial in court thereafter shall have no effect on the provisions set forth above which require binding arbitration before an arbitrator at JAMS of any claims for affirmative relief based on alleged professional malpractice, negligence, errors or omissions, breach of contract, breach of fiduciary duty, fraud, or any claim based upon tort or any statute, without regard to the results of any Bar Arbitration or new trial thereafter. 17. CALIFORNIA LAW APPLIES. If either party to this Agreement initiates any legal action or proceeding concerning or in any way relating to the terms and provisions of this Agreement or the Firm's representation of Santa Ana in any matter, we both understand and agree that any such legal action, arbitration or proceeding shall be brought in California, and California's substantive laws shall apply to this Agreement. 18. FILE MAINTENANCE. The Finn will maintain Santa Ana's files and documents in a particular matter while it is actively handling that matter and for five years thereafter. The Finn will have the right to destroy the files after five years or any longer time the Firm deems appropriate given the circumstances, without any obligation to notify Santa Ana. The Firm routinely purges its files and records of matters that have been resolved. Of course, Santa Ana may request its files or documents at any time prior to such destruction, and they will be promptly returned to Santa Ana or to others as directed. 19. ENTIRE AGREEMENT/ADDITIONAL LEGAL REPRESENTATION GOVERNED BY THIS AGREEMENT. Except for any consents to a conflict of interest provided separately, this Agreement contains all of the terms of the agreement between us applicable to the Firm's representation of Santa Ana. Except for any consents to a conflict of interest provided separately, no other agreement, statement or promise made on or before the effective date of this Agreement will be binding on Santa Ana or the Firm. This Agreement may only be modified by a subsequent written agreement of the parties. Unless otherwise agreed in writing, all other matters which Santa 0