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other client. In addition, our representation of Santa Ana in the matter or matters in which we are <br />employed shall not preclude us from concurrently representing other clients also adverse to those <br />same parties, in different matters, provided that your confidentiality and privileges are preserved. <br />16. DISPUTE RESOLUTION. We anticipate that any dispute or disagreement that may arise <br />out of or relate to our legal services, including the fees charged, can be worked out to our mutual <br />satisfaction in discussions between us or through mediation. <br />a. Arbitration of Disputes. If we cannot amicably and mutually resolve any disputes <br />between us, we both agree that all disputes arising out of or relating in any way to this Agreement, <br />our relationship, or the services performed or the attorneys' fees and costs charged (including but <br />not limited to claims based on alleged professional malpractice, negligence, errors or omissions, <br />breach of contract, breach of fiduciary duty, fraud, or any claim based upon tort or any statute), <br />shall be submitted, as soon as practicable, to final and binding arbitration in Orange County, before <br />JAMS Services, a private mediation and arbitration tribunal, pursuant to its Arbitration Rules and <br />Procedures ("JAMS Rules"), before a single neutral arbitrator who is a retired judge or justice, <br />either mutually agreed upon by us. If no agreement on the arbitrator can be reached within fifteen <br />days after initiation of the arbitration, then the arbitrator will be selected in accordance with the <br />JAMS Rules. Any decision of the arbitrator maybe confirmed in a court of competent jurisdiction <br />and the ensuing judgment may thereafter be enforced in the same manner as a judgment in a civil <br />action. <br />b. Arbitration Confidentiality. The arbitration proceedings and award shall be kept <br />strictly confidential between us, and except for our own representatives on a need to know basis, <br />will not be disclosed to any other person or entity, unless disclosure is necessary for the preparation <br />and conduct of the hearing on the merits, or in a judicially filed application for a preliminary <br />injunction, or in any confirmation hearing of or motion to vacate the arbitrator's award in a court <br />of competent jurisdiction, or in proceedings to enforce a judgment based upon the confirmed <br />award. <br />C. Jury Waiver/Appeal. By agreeing to arbitrate any disputes between us as set forth in <br />the preceding paragraph, Santa Ana acknowledges that it is giving up its right to have such disputes <br />heard and determined by a non -retired judge or by a jury in a court of law. Moreover, appeals from <br />arbitration awards are more limited than appeals from court judgments, and discovery is generally <br />less broad than permitted in a court of law. Should Santa Ana have any question about the <br />significance of its agreement to arbitrate as set forth in this Agreement, it should consult with <br />an attorney who is independent of the Firm. <br />d. Arbitration Jurisdiction. The arbitration will be controlled by the provisions of the <br />Federal Arbitration Act (9 U.S.C. § 1 et. seq.) except that California substantive law shall be applied <br />to resolve the underlying disputes to be arbitrated. We both agree that it is the arbitrator, and not any <br />federal or state court, who has the exclusive authority to resolve any disputes relating to the <br />interpretation, applicability, enforceability or formation of this binding agreement to arbitrate, <br />including but not limited to determining which claims are subject to arbitration, or any claim that all <br />or any part of this agreement to arbitrate is unenforceable, voidable or void. <br />e. Bar Arbitration. Although we believe that binding arbitration in accordance with the <br />terms set forth above provides a reasonable and private means of resolving legal disputes that has <br />E <br />