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Clinical Laboratory of San Bernardino, Inc `' <br />questions and final reporting/electronic data deliverables. Our client services team makes sure <br />projects flow through the laboratory processes smoothly and assists clients with their questions and <br />monitoring needs. <br />Chemists/Analysts/Laboratory Technicians <br />Our analytical staff perform laboratory analyses using approved standard operating procedures, <br />generating results that are dependable, accurate, and supported by acceptable quality control data. <br />This is accomplished by monitoring the daily quality control acceptance criteria, such as precision <br />and accuracy of data, maintaining logs of instruments, standard preparation log, satisfactory <br />operating conditions, and routine calibration checks. Performing data validation of all results <br />generated; checks and reviews results and quality control is required before passing them to <br />department supervisors for final review. <br />Field Technicians <br />Our field technicians are trained on proper sampling techniques, sample storage, and transportation <br />of samples. We have 5 full time field technicians that have 5-25 years of experience with Clinical <br />Laboratory of San Bernardino, Inc. They are responsible for collecting samples from drinking water <br />distribution sites, drinking water wells, and wastewater treatment plants. Samples are placed in a <br />cooler with blue ice immediately and transported back to the laboratory using chain of custody <br />documentation. <br />Key Staff Members <br />The Clinical Laboratory of San Bernardino, hic. Organization Chart, as seen on page 3, highlights y <br />departments which are critical in success of the City of Santa Ana contract. <br />Bob Glaubig - Laboratory Director <br />In addition to supervising routine laboratory operations as laboratory director, Bob will also be <br />the back up project manager for the City of Santa Ana contract. Should the primary back up <br />manager be out or unavailable, all client inquiries, supply orders, special sample pickups, and report <br />generation will go through Bob. <br />Leticia Bernstein —Project Manager <br />Tish will be the Project Manager, and primary Lab Contact, for all issues involving the City of <br />Santa Ana. All client inquiries, supply orders, special sample pickups, and report generation will go <br />through Tish. <br />Colin Dwyer — Microbiology Department Manager <br />Colin, and his staff we be performing the requested microbiological and general physical <br />analyses for the City of Santa Ana contract. The microbiology staff are responsible for in lab <br />receipt of samples, log in of samples into our in-house laboratory network, entering completed <br />results into the network, and reviewing these results for accuracy. <br />Page 3 <br />Post Office Box 329 San Bernardino, GI 92402 (909)825-7693 F Lv (909)825-7696 ELAP M1'waber 1088 <br />