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External complaint authorities <br />Respondents reported which external complaints (complaints from outside the department) their oversight <br />body has authority to review. As expected, civilian oversight bodies have a greater role and authority in the <br />review of external complaints than they do in the review of internal complaints (complaints from inside the <br />department such as from supervisors or other officers). None of the 41 agencies reported that their civilian <br />oversight board had none of the external authorities listed. Only eight (20 percent) of the civilian oversight <br />boards had limited powers regarding external complaints. Approximately 80 percent of oversight boards (33 <br />agencies) had the authority to hear and review all external complaints. <br />Figure 5. What type of external complaints does your oversight body have the authority to review? <br />(n = 41) <br />100 <br />80 <br />60 <br />c <br />u <br />d <br />d <br />40 <br />20 <br />Excessive force Use of force Courtesy Profiling Improper arrest Driving <br />■ Yes ■No <br />65A-2Zivilian Oversight Survey Civilian Oversight Survey <br />