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APPENDIX B <br />Installer SOW (ISOW) <br />1. Scope of Work Overview <br />This Appendix B describes the installation work that Aqua -Metric will perform for the City of Santa <br />Ana. Aqua -Metric intends to use their subcontractor, Concord, to perform these services. All <br />references to Concord in Appendix B are for reference and does not waive the responsibilities of Aqua - <br />Metric to perform the work or services described in this ISOW. This ISOW shall be used to reach a <br />satisfactory level of mutual agreement between Aqua -Metric, Santa Ana, and Concord Utility Services <br />("Concord") with respect to the objectives and requirements of the Project. <br />The parties acknowledge and agree the ISOW may adjust as necessary without formal Change Order <br />to accommodate changes in the project which do not impact the overall Project cost or timeline. Any <br />significant change(s) to the ISOW that would otherwise cause a change in the Project cost or timeline <br />shall be executed upon written change order, duly signed by an authorized representative of Santa Ana <br />and Aqua -Metric. <br />2. Meter Services Phase Preparation <br />2.1. Meter Services Planning and Discovery <br />A. Aqua -Metric will conduct ameeting with Concord prior to commencing the meter exchange <br />services. The agenda will cover various topics regarding the project, including but not <br />limited to: <br />Review ISOW, procedures, expectations, and key deliverables. <br />ii. Review any modifications or changes in the project scope. <br />iii. Define hours of operation, holiday schedule and black -out dates. <br />iv. Identify route order in relation to meter reading schedule. <br />v. Prepare Meter Services Project Schedule identifying daily, weekly, and monthly <br />production rates. <br />vi. Review staffing expectations and requirements for all phases of the project. <br />vii. Review daily operations, product warehousing, waste disposal procedures. <br />viii. Schedule dates for training. <br />2.2. Staffing Qualifications and Onboarding Requirements <br />A. Concord will be required to perform a criminal background check and drug testing for all <br />personnel prior to employment. Concord shall keep and maintain all records for each <br />employee and make available to Aqua -Metric, within the limitations of federal and state <br />laws, upon request. <br />B. Concord's personnel shall report to work fit for duty and free of any adverse effects of <br />illegal drugs or alcohol. Whenever employees are working, operating any company vehicle, <br />present on company or City premises or are conducting company -related work offsite, they <br />are strictly prohibited from using, consuming, being under the influence, possessing, <br />buying, selling, manufacturing or dispensing illegal drugs or alcohol. <br />2 5 H -37 Page 30 <br />