25H - AGMT FOR METER READING AND MANAGEMENT

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!`' SMARTWORKS 2. SmartWorks Compass Implementation Scope The scope of this Statement of Work is to implement the SmartWorks Software Solution for the Customer and to train the key people on the operation of the SmartWorks Software. The Customer will procure and install their respective advanced meters and supporting network infrastructure. SmartWorks will deploy two (2) instances of the SmartWorks Software at the SmartWorks Hosting Facility in the United States: (1) Test instance and (1) Production instance. Note that the intent of a test environment is to test new or existing functionality with a minimal set of data representative of the meter population prior to a production update. The use of the test instance as a copy of production with a full set of data and corresponding full dataset processing is not supported. Server specifications and associated hosting costs, if applicable, included in our proposal are based on these assumptions. Changes to the environments may be brought into scope using the Change Management process described in section 4.3. 2.1.Storage The SmartWorks Software is capable of importing, processing and storing thirty-six (36) months of data for the meters reflected in the table below. An archive and purge process will be used for data older than thirty-six (36) months. Archived data will be recoverable for a period of five (5) years. To restore a location's data, users have the ability to enter the Location Number or meter ID. Once the restore execution is complete, all data for the selected meter ID, or for all meters associated with the selected location, will now be available in the system again, and can be viewed in graphs, tables, or other reports. This data will remain in the system indefinitely and will be excluded from further data purge processes. Users also have the ability to configure a "Data Purge Exclusion Meter List". Changes to storage and data processing requirements including storage duration, meter counts, configuration of intervals length or number of channels impact the storage requirements submitted with our proposal. These may be brought into scope using the Change Management process described in section 4.3. A set of test meters in the production environment will be defined by the Customer as being eligible for testing functionality. 2.2. Meter Configuration The SmartWorks Software is capable of importing, processing and storing meter usage data based on the interval length and channels submitted with our proposal and defined below. Changes to meter counts, configuration of intervals or number of channels may be brought into scope using the Change Management process described in section 4.3. City of Santa Ana—SmartWorks Statement of Work 25H-58 Page 51