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!`' SMARTWORKS <br />2.5. Project Deliverables and Work Products <br />The following deliverables, milestones and work products are included in this project. Deliverables are <br />items created during the project that may require formal review and approval by the customer. Work <br />products are items created during the project that are reviewed by the customer but do not require formal <br />approval by the customer. <br />2.5.1. Deliverables <br />The following list identifies the key deliverables associated with this project: <br />• Functional and Integration Requirements Document <br />• SmartWorks Software installation <br />• SmartWorks Software configuration <br />• SmartWorks Software integration as defined in section 3 <br />• SmartWorks Software End -User Training <br />2.5.2. Work Products <br />The following list identifies the key work product documentation associated with this project: <br />• Project Schedule <br />• Acceptance Criteria Document <br />• Test Case Scenario Checklist <br />• Testing Plan <br />• Training Plan <br />• Training Material <br />• SmartWorks Software User Guides <br />• Go -Live Approach Document <br />2.6. SmartWorks Compass Training and Discovery Sessions <br />To enable users to effectively use the software both during acceptance testing and in a production <br />capacity, SmartWorks will provide end -user training as part of this project. Onsite and remote training <br />sessions will be provided the Customer as outlined in the table below. <br />Activity <br />Kick Off Meeting <br />Location <br />Onsite* <br />Pha <br />Alpha <br />Length <br />1 day <br />SmartWorks Compass Overview Session <br />Remote <br />Alpha <br />0.5 day <br />Discovery Session <br />Onsite* <br />Beta <br />3 days <br />Functional and Process Training <br />Onsite* <br />Beta <br />3 days <br />City of Santa Ana—SmartWorks Statement of Work <br />2 5 H -St2 Page 55 <br />