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o Cellular -enabled Video cameras <br />• Accessories: <br />o Replacement Batteries <br />o Cases & related accessories <br />o Screen Protectors <br />o Chargers <br />o Cords / cables <br />o Signal Boosters / antennae <br />o Headsets and speakers for use with wireless devices <br />2.2.3 Service Requirements <br />Condition of Equipment and Accessories <br />All equipment and accessories provided under this contact must be new, unused and properly <br />functioning when received by participating entity if priced as a new product. <br />Superseded, used, returned, or reconditioned items will be accepted if labelled as such in the sales <br />order. <br />Trial Period <br />Contractor may allow for a designated trial period for testing/evaluating equipment and accessories <br />without additional charges or fees if applicable. Contractor will describe the timeframe for the 'trial <br />period' and procedures for implementing this policy in the sales invoice or purchase order. <br />Return of Equipment and Accessories <br />Any equipment or accessories that are not properly functioning when received by the participating <br />entity must be replaced by the contractor with new and properly functioning equipment or accessories <br />within 5 business days of the defective equipment or accessories being reported to the contractor. <br />Participating entities shall not be responsible for any costs related to the return and/ or replacement of <br />any equipment or accessories that are returned due to quality problems, duplicate shipments or other <br />shipping errors, outdated products or other issues related to non-compliance with terms of this <br />agreement. Contractors must confirm in writing to the end user when returns are received. <br />Participating entities shall not be assessed restocking fees or any other fees for items trialed and then <br />returned as unacceptable for any reason. <br />Contractor will allow for equipment and accessory purchases at all retail stores open to the public. Sales <br />personnel at retail stores will be aware of pricing from the Master Agreement that results from this <br />solicitation. <br />2.2.4 Pricing <br />Cost Sheet <br />See Attachment C for details for Award Category 2. <br />Financing <br />].0 <br />MA152-1 Wireless Data, Voice and Accessorie wach— Qnt B: SOW <br />