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B. Any equipment brought on site by the Concessionaire must be approved in writing <br />before it is brought on site. The Concessionaire shall, at its own expense, keep in good <br />condition all equipment and small wares used in performance of its duties, including: <br />maintenance or repair necessitated by ordinary wear and tear, and repairs to any <br />damage sustained to Concessionaire's use areas of the facilities and its structures. The <br />Concessionaire shall replace equipment necessary to the proper function of the <br />operation that cannot be repaired. The replacement or addition of equipment will first <br />be discussed with the City to determine the responsibility of cost and feasibility of <br />location. <br />C. Concessionaire agrees to maintain designated Concession Areas. The cleaning of the <br />bar and storage areas and any other equipment is the sole responsibility of the <br />Concessionaire. Concessionaire shall keep the Concession stand and the four -foot <br />perimeter surrounding the concession stand free of and clear of rubbish, debris and <br />litter at all times. If the City staff must clean the bar areas after the Concessionaire has <br />been the sole user of said areas, Concessionaire will be charged cleaning fees at rate of <br />$50 per labor hour. <br />D. Concessionaire will provide trash bins and will be able to dispose of our trash in the <br />Zoo's trash bins at the end of each day and after events. <br />E. Concessionaire shall be responsible for the proper recycling of any recyclable materials <br />utilized. <br />TRAINING AND STAFF <br />A. Concessionaire must have defined operational procedures and provide ongoing training <br />to staff in efficient and effective service to customers. <br />B. Concessionaire will provide at a minimum the following training: <br />1) Sensitivity/Diversity training <br />2) Sexual harassment training <br />3) OSHA training <br />4) Food handling training <br />5) RBS (Responsible Beverage Service) Training <br />C. Concessionaire shall provide uniforms and visible identification for its employees <br />while working at the Zoo subject to approval of the City's Director. An example of the <br />uniform style is attached hereto and marked as Exhibit E. For private events, <br />Concessionaire will have the option of wearing black button -up shirts and black pants. <br />D. Concessionaire shall maintain a current employee manual that addresses all customer <br />service and food/beverage-handling training programs. Copies shall be readily <br />available for review by City staff. <br />