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APPENDIX B Installer SOW (ISOW) 1. Scope of Work Overview This Appendix B describes the installation work that Aqua -Metric will perform for the City of Santa Ana. Aqua -Metric intends to use their subcontractor, Concord, to perform these services. All references to Concord in Appendix B are for reference and does not waive the responsibilities of Aqua - Metric to perform the work or services described in this ISOW. This ISOW shall be used to reach a satisfactory level of mutual agreement between Aqua -Metric, Santa Ana, and Concord Utility Services ("Concord") with respect to the objectives and requirements of the Project. The parties acknowledge and agree the ISOW may adjust as necessary without formal Change Order to accommodate changes in the project which do not impact the overall Project cost or timeline. Any significant change(s) to the ISOW that would otherwise cause a change in the Project cost or timeline shall be executed upon written change order, duly signed by an authorized representative of Santa Ana and Aqua -Metric. 2. Meter Services Phase Preparation 2.1. Meter Services Planning and Discovery A. Aqua -Metric will conduct a meeting with Concord prior to commencing the meter exchange services. The agenda will cover various topics regarding the project, including but not limited to: Review ISOW, procedures, expectations, and key deliverables. ii. Review any modifications or changes in the project scope. iii. Define hours of operation, holiday schedule and black -out dates. iv. Identify route order in relation to meter reading schedule. v. Prepare Meter Services Project Schedule identifying daily, weekly, and monthly production rates. vi. Review staffing expectations and requirements for all phases of the project. vii. Review daily operations, product warehousing, waste disposal procedures. viii. Schedule dates for training. 2.2. Staffing Qualifications and Onboarding Requirements A. Concord will be required to perform a criminal background check and drug testing for all personnel prior to employment. Concord shall keep and maintain all records for each employee and make available to Aqua -Metric, within the limitations of federal and state laws, upon request. B. Concord's personnel shall report to work fit for duty and free of any adverse effects of illegal drugs or alcohol. Whenever employees are working, operating any company vehicle, present on company or City premises or are conducting company -related work offsite, they are strictly prohibited from using, consuming, being under the influence, possessing, buying, selling, manufacturing or dispensing illegal drugs or alcohol. 25H-37 Page 30