25E - AMEND AGMT FOR POJECTDOX - Laserfiche WebLink

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Avolve Service Agreements December 15, 2020 Page 2 the permitting process by providing a safe, time -saving, and more convenient customer service option for all of our permit applicants. Currently, the pilot project is limited to building permits. However, the digital submittal process can be expanded to Planning and Public Works since the implementation of the full version of ProjectDox includes workflow processes for the electronic submittal and review of all plans related to Planning, Building, and Public Works permit applications. Plan submittals for development review, Planning Board hearings, and building, electrical, plumbing and mechanical permits, and other permit applications will all be available on-line. ProjectDox will allow all plan submittals to the City to be electronically reviewed, approved and stored without any paper copies changing hands. Applicants would be able to submit plans, retrieve corrections, and verify project status on-line at any time, 24 hours a day, 7 days a week, reducing, or eliminating, travel time for applicants during business hours. The ProjectDox system provides a wide array of benefits to both customers and applicants, as well as to the City in cost savings and streamlining process efficiencies. The ProjectDox system allows residents, architects, and developers to submit plans for review entirely online. ProjectDox offers applicants the convenience to check the status of their projects online at any time, in addition to saving travel and printing costs. In conjunction with future cloud -based land management system, a ProjectDox system will allow all new permits and projects to be submitted online, helping meet safety protocols for customers and employees in response to the COVID-19 pandemic. During this global pandemic, this online plan submittal process has allowed our development community, as well as homeowners, to safely and efficiently continue getting new and existing projects approved and constructed. Printing costs for construction projects can vary based on the complexity of the project, with small projects costing several hundred dollars, to large complex developments averaging over $25,000. The travel time and cost savings from the reduction of multiple trips to physically deliver the plans at each phase of the project can be substantial, while at the same time reducing the City's environmental footprint and improving the environmental impact from paper and fuel savings. The transition to electronic plan submittal is a part of the City's efforts to create more efficient and effective City operations by using technological advances in online and cloud based systems to improve our performance and transparency. The City typically issues more than 9,000 building permits a year and more than 1,300 utility and street works permits a year, with over $400 million in construction valuation permitted in the 2019- 20 Fiscal Year. The ProjectDox system allows seamless submittal and routing of plans to all the relevant agencies that must review the projects such as Building Safety, Planning, Public Works, Police Department, Orange County Fire Authority (OCFA), and third -party consultants. The electronic process greatly reduces processing and routing times, as well as allowing for a more cohesive plan review with all agencies reviewing the same electronic plans concurrently. 25E-2