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aoI�.'e" software CHANGE CONTROL PROCESS The 'Change Control Process' is that process which shall govern changes to the scope of the Project during the life of the Project. The Change Control Process will apply to new components and to enhancements of existing components. The Change Control Process will commence at the start of the Project and will continue throughout the Projecrs duration. Additional procedures and responsibilities maybe outlined by the Project Manager identified on the signature page to the Agreement and will be included in the Project Plan if mutually accepted. Under the Change Control Process, a written 'Change Request° (attached) will be the vehicle for communicating any desired changes to the Project. It will describe the proposed change. the reason for the change and the effect the change may have on the Project. The Project Manager of the requesting party will submit a written Change Request to the Project Manager for the other parties. Al parties must sign the approval portion of the Change Request to authorize the implementation of any change that affects the Project's scope, schedule or price. Furthermore, any such changes that affect the scope of this SOW, schedule or price will require an amendment to the SOW andlor any other part of the Purchase Agreement. Pricing and payment terms are as set forth in Purchase AgreementlSales Order. Travel and Expenses are estimated to be $0 due to the pandemic. At implementation and training will be remote. Should that change all actual travel expenses will be invoiced to the City, but only if approved by City prior to incurring any actual travel expenses. 2 5 E —20 Page 15 of 19