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EEC ENVIRONMENTAL While the focus of this scope of work will be on FOG program management, EEC understands that FOG is not the only cause of SSOs and that a thorough understanding of the sewer system is critical to preventing SSOs. EEC's experience in sewer line characterization activities has provided a keen understanding of how hydraulic defects in the sewer, such as offset joints, roots, and sags, can impact the ability of a sewer to transport grease within the sewer system. Through utilization of GIS and FSE databases, EEC will provide simple, efficient solutions for organizing, managing, and coordinating all sewer line EMLs related to FSE enforcement activities. The estimated level of effort for as -assigned mapping and database services is projected at approximately 150-175 hours. Value -Added Mapping Services EEC worked closely with iWater to develop the FOG inspection module in a manner that upheld the City's high standards for FOG inspections. EEC understands the software and can recode, modify, troubleshoot, and correct functionality issues as needed. EEC also designed and implemented the geodatabase in which all inspection data are stored and can modify the geodatabase as the City's FOG program evolves. EEC has and can continue to provide specialized GIS and CMMS training specific to the City's GIS configuration and process workflows. Additionally, EEC can augment City staff with on -site GIS support staff as necessary. 2. Training and Support EEC will continue to provide the City with FSE inspection process training as assigned. EEC developed and currently conducts California's only Grease Interceptor Inspector Training Workshop for the California Water Environment Association (formerly conducted for CaIFOG). To date, EEC has conducted seven workshops and trained more than 400 inspectors. EEC most recently provided specialized training for City Redondo Beach and South San Luis Obispo Sanitation District inspectors and has previously provided training for several of the City of Santa Ana Code Enforcement staff. EEC can also provide mobile data acquisition training for the City's FOG inspectors to demonstrate how FOG and NPDES inspection data is recorded and how to determine inspection priorities in the infraMAP software. EEC will continue to provide periodic training for City staff and a wide variety of topics. Previous training events included WDR updates, SSMP contents goals and objectives, FOG Program elements and GIS support and mapping systems. For each field or classroom training event, a roll call sheet is generated, and each attendee is provided a copy of the training slides. During project kick-off, EEC will coordinate with City personnel to establish a schedule for regular training events. The estimated level of effort for as -assigned training and support services is projected at approximately 150-175 hours. 3. General Environmental Compliance Support Cross -connection Program Support A key mandated program under the Water Resources Division purview is the cross -connection program, aimed at protecting the public water system from hazardous contamination or pollution. The City has procedures in place to ensure businesses are outfitted with the proper backflow prevention devices as well as procedures for routine inspection and test of these Proposal to Provide WDR Compliance Services - City of Santa Ana, RFP 20-089 19 August 4, 2020