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City of Santa Ana ERAP Scope of Work Program Year 2021 (March 1, 2021 - September 30, 2021) Name of Organization United Way of Orange County Name of Funded Program CARES for Tenants Annual Accomplishment Goal Unduplicated Participants anticipated to be served during the 7-month contract period. 2,506 TOTAL I L2,5061 Santa Ana Participants 1 100%25061 Low Income Participants Schedule of Performance Unduplicated (estimated) Month 1: MAR 1 - MAR 31 Month 2: APR 1 - APR 30 Month 3: MAY 1 - MAY 31 Month 4: JUN 1 - JUN 30 Month 5: JUL 1 -JUL 31 Month 6: AUG 1 - AUG 31 Month 7: SEP 1 - SEP 30 Program and Funding Description Direct Financial Assistance Families at risk of homelessness due to a financial crisis because of COVID-19 are eligible for a one-time payment of $5,500 in rental relief payable to their landlord on their behalf. Families who previously received $3,000through CARES for Tenants are able to re -certify their application and, if eligible, receive an additional $2,500 for a total of $5,500 per household. -The United Way will make $8,892,351.90 in direct financial assistance payments for approximately 2,506 families. Approximately 876 families will receive a payment of $5,500 in direct financial assistance and approximately 1,630 families will re -certify and receive a payment of $2,500 in direct financial assistance. -If a landlord does not agree to accept payment and participate in the program, the United Way will document their outreach to the landlord by sending a request in writing, by mail, to the landlord with a deadline to respond in 14 calendar days or document at least three attempts to contact the landlord by phone, text, or e-mail over a 10 calendar -day period to request the landlord's participation. If the landlord still refuses to participate, the United Way will make the direct financial assistance payment directly to the tenant. -The family's eligibility for direct financial assistance will be established and determined by one of four partner organizations: Families Forward, Catholic Charities of Orange County, The Salvation Army, or Latino Health Access. -The United Way will coordinate with the City, State of California, Local Initiatives Support Corporation, and/or any other local partner of LISC to verify that there is not a duplication of benefits of direct financial assistance between the State Allocation and the CITY Allocation. Program Details: -Residents will apply online via the Neighborly Software application available on the City of Santa's website following the CARES for Tenants Program Guidelines and Frequently Asked Questions. -Four nonprofit organizations will admnister the tenant eligibility portion of the program, including: application review, eligibility verification, collection of required supporting documentation, communication/coordination with the tenant, coordination with the tenant's landlord for the tenant's lease/sublease EXHIBIT A