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agreement and rent amount, and general qua litication and eligibility otthe tenant -The four nonprofit organizations will ensure that each tenant is qualified and determined eligible In compliance with Section 501 of Division N of the Consolidated Appropriations Act of 2021, the Department of Treasury's Frequently Asked Questions, and the CARES for Tenants Program Guidelines and Frequently Asked Questions established for the Program. -Afterthe family is determined eligible, the assigned nonprofit organization will approve the family for direct financial assistance. The City of Santa Ana will then transmit the applicant's information to the United Way of OC who will make payment to the Landlord or tenant after all required landlord documentation/Information is received by the United Way. -The United Way will conduct all landlord engagement in order to make the payment on behalf of the nonprofit organization that approved the applicant for direct financial assistance including: obtain the landlord's W-9, confirm that the landlord's name matches the name on the applicant's original application and lease/sublease agreement, maintain and record all payment documentation to the landlord or tenant (proof of payment via ACH or copy of the check), written notification by email to the landlord and service provider that payment has been made on behalf of the tenant and must be applied to the tenant's retroactive rent first. -If a landlord refuses to participate, make reasonable efforts to obtain the cooperation of the landlord to accept payments from the CARES for Tenants Program. -United Way will provide weekly updates to the City and to the four nonprofit organizations regarding payments to landlords and tenants. -ERAP funding will be used for $8,892,351.90 in direct financial assistance and $197,608.10 in administrative expenses. EXHIBIT A