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(1) Educator. A person who works at a school in the City of Santa Ana as an employee or an <br />independent contractor of the school or of the governing body that has jurisdiction over the <br />school, including, without limitation, all teachers, classroom aides, administrators, administrative <br />staff, counselors, security guards, cafeteria workers, community relations specialists, child <br />welfare, and attendance liaisons, and learning support consultants. <br />(m) Fair Return. A Fair Return shall be determined by using the maintenance of net operating <br />income (MNOI) standard as outlined in Section 13 herein. <br />(n) Hearing Officer. An official appointed by the Rent Board to conduct an investigation or <br />administrative hearing pursuant to this Chapter. <br />(o) Homeowner. A person or entity, such as a mortgagor or a lender, who has an interest in a <br />home of at least 50% ownership interest. <br />(p) Mobilehome Owner. A person who owns their Mobilehome and who has a tenancy in a <br />Mobilehome Park under a Rental Agreement. <br />(q) Housing Services. Housing Services include, but are not limited to, repairs, maintenance, <br />painting, providing light, hot and cold water, elevator service, window shades and screens, <br />storage, kitchen, bath and laundry facilities and privileges, janitor services, Utility Charges that <br />are paid by the Landlord, refuse removal, furnishings, telephone, parking, the right to have a <br />specified number of occupants, and any other benefit, privilege, arrangement or facility provided <br />or contracted for in connection with the use or occupancy of any Rental Unit. Housing Services <br />to a Rental Unit shall include a proportionate part of services provided to common facilities of <br />the building in which the Rental Unit is contained. <br />(r) Individual Rent Adjustment. An adjustment to the otherwise lawful Rent that is authorized <br />by a Hearing Officer or the Rent Board pursuant to this Chapter. <br />(s) Immigration or Citizenship Status. For purposes of this chapter, "immigration or <br />citizenship status" includes a perception that the person has a particular immigration or <br />citizenship status, or that person is associated with a person who has, or is perceived to have, a <br />particular immigration or citizenship status. <br />(t) Landlord. An owner, lessor, sublessor or any other person entitled to receive Rent for the use <br />and occupancy of any Rental Unit, or an agent, representative, predecessor, or successor of any <br />of the foregoing. <br />(u) Landlord's Family Member. A Landlord's parent, child, spouse or registered domestic <br />partner, parent(s) (age 62 or over), child or children, brother, or sister. <br />17 <br />