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Orozco, Norma <br />From: <br />anna maria fiallo <annamaria.fiallo@sbcglobal.net> <br />Sent: <br />Tuesday, August 17, 2021 7:50 AM <br />To: <br />eComment <br />Subject: <br />Item#43 <br />Good Morning, My family are long time resident of Santa Ana and therefore long time customers of Waste <br />Management. Their service has been uninterrupted. They communicate extremely well when there is an issue, change <br />or important notification, When requesting extra service they come through without difficulty and their Reps are <br />courteous and knowledgeable and the service is prompt. They are also cognizant of the environment and provide much <br />needed recycling services. I understand from friends and relatives that they do not have recycling efforts in their cities. <br />This is a vital and important service and issue for our city and the world. Please preserve the contract with Waste <br />Management. <br />Respectfully, <br />Anna Maria Fiallo <br />409 East Myrtle St <br />Santa Ana 92701 <br />714-488-5266 <br />Sent from my iPad. <br />