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qV Prudential <br />Services Agreement <br />Provided by Prudential Retirement <br />Insurance and Annuity Company <br />system within three business days. We commit <br />to having your plan transitioned according to the <br />overall conversion schedule established with <br />City of Santa Ana at the outset of the transition. <br />The overall schedule will be created based on <br />the needs of the City of Santa Ana. If we fail to <br />complete the overall transition within the <br />timeframes established, we will reimburse the <br />City of Santa Ana Deferred Compensation Plan, <br />provided that all transition stakeholders meet <br />their commitments to the schedule and that all <br />necessary account information is provided in <br />good order. <br />Annual plan report to <br />Financial reports will be made available on the <br />$50 per quarter with an <br />client <br />plans sponsor website within 120 days of plan <br />annual cap of $200 <br />yearend. <br />24 <br />