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ATTACHMENT E <br />FUNCTIONAL REQUIREMENTS <br />Funetionalities available in the core of the PMNS include full mobile support, communication <br />deployment capabilities, centralized contact data storage and management, geographic targeting <br />and mapping, and secure infrastructure to ensure client data security. In addition, Contractor <br />shall do the following: <br />• Maintain multiple, globally -dispersed data centers <br />• Operate multiple Network Operations Centers with 24X7 staffing and monitoring <br />• Deliver seamless scaling to deal with the unexpected peaks <br />• Enable multi -modal support for over 100 contact methods including SMS, voice, <br />email, digital signage, PC alert systems, and sirens <br />The following are the functions of the PMNS that the Contractor shall provide, as indicated by an <br />"X" in the "Yes" column. Where a function is not currently available, as indicated by an "X" in <br />the "No" column, Contractor shall consider and be responsive to County's technical tickets. All <br />available functions are included in the Scope of Work (Attachment B) at no additional cost to the <br />County except where noted below. <br /># <br />Function <br />Yes <br />No <br />Additional Comments/Specifications <br />1. <br />The system will not <br />As a SaaS solution, no County hardware is required for installation <br />require the County to <br />X <br />of the system. Contractor will maintain all communication over <br />purchase or <br />HTIPS (Port 443) using its valid 2048-Bit TLS 1.2 security <br />certificate, which effectively secures the traffic from the client <br />environment into the secure Contractor infrastructure. Thus, any <br />computer system capable of using a web browser that supports TLS <br />256-Bit encryption will be able to access and leverage the <br />notification platform without issue. County shall be able to access <br />the system from popular computer operating systems, such as <br />Microsoft Windows, Linux, and Mae OS, as well as from popular <br />smart phones and tablets. <br />2. <br />The system will not <br />require the <br />X <br />County to purchase or <br />lease dedicated phone <br />lines. <br />3. <br />The system will not <br />Contractor will provide routine upgrades, updates, and <br />require the County to <br />X <br />enhancements free of charge for the life of the contract with no <br />purchase or incur <br />interruption in service. <br />ongoing maintenance <br />costs. <br />County of Orange MA-060-20010263 File No. CO21209 <br />Sheriff-Coroner/Purchasing Services Bureau Public Mass Notification System Page 23 of 40 <br />