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59. <br />The Contractor will <br />maintain data for opt- <br />X <br />outs from the E911 <br />data and ensure that <br />new uploads <br />accommodate these <br />opt -out requests. <br />60. <br />The system will flag <br />failed notifications for <br />specific causes and allow <br />X <br />the County to configure <br />rules for failed <br />notifications (e.g., mark <br />failed call numbers or <br />bounced entails to be <br />resolved by County <br />personnel). <br />61. <br />The system will <br />support contact lists of <br />X <br />unlimited length. <br />62. <br />The system will support <br />nested contact lists (e.g., <br />X <br />List I includes Sublist A, <br />B, C; List 2 includes <br />Sublist A & C; List 3 <br />includes Sublist B & C) <br />63. <br />The Contractor will <br />% <br />County may contact Contractor's 24x7x365 tech support team <br />analyze the results of <br />with questions regarding, or for support on, data management and <br />each system use to <br />review of communication campaigns. <br />identify if there are data <br />management errors and <br />identify possible <br />improvements in data <br />management processes. <br />64. <br />The system must <br />incorporate Coding <br />X <br />Accuracy Support System <br />(CASS) certified address <br />entry in all entry portals. <br />65. <br />The Contractor will host <br />training as requested by <br />County: <br />66. <br />0 in -person at <br />Not applicable (system already implemented) <br />system <br />X <br />implementati <br />on <br />County of Orange MA-060-20010263 File No. CO21209 <br />Sheriff-Coroner/Purchasing Services Bureau Public Mass Notification System Page 33 of 40 <br />