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67. 0 in -person Available at an additional cost on an as- X requested basis 68. 0 interactive Available at an additional cost webinar X 69. 0 recorded Contractor will provide (free) access to Everbridge University, an computer X online learning environment that has tutorials with videos that show based how the system works. Online help is built into the notification trainings platform and will open in a new window and assist a user in the process of sending a notification. 70. Contractor shall provide Contractor will provides multiple levels of documentation to a comprehensive User X assist County in the process of managing the notification system, guide detailing all including: system features and ❑ Everbridge Mass Notification User's Guide —Full functions. documentation of the features of the notification platform ❑ Everbridge Mass Notification Quick Start Guide —Focused on the areas that will allow a user to use the notification functions of the system ❑ Everbridge Mass Notification Application Programming Interface (API) Guide —Starting point for software engineers to write applications that harness the strength of the Contractor's platform allowing for full integration with County systems ❑ Everbridge University Online (Video Tutorials) ❑ Everbridge Online Help —See #69 above Everbridge One Sheets —Isolate common tasks and help a user do everything, including send a notification, edit a contact, or make a selection from the map 71. The Contractor will provide free testing and X training by the County and Sub -administrator accounts. County of Orange MA-060-20010263 File No. CO21209 Sheriff-Coroner/Pumhasing Services Bureau Public Mass Notification System Page 34 of 40