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I Administrator: Government official, employee or agency responsible for the day-to-day <br />responsibility and oversight for the mass notification system, including design, development, <br />coordination, implementation, monitoring and evaluation. <br />• Application program interface (API): A set of functions and procedures allowing the creation of <br />applications that access the features or data of an operating system, application, or other service. <br />• Coding Accuracy Support System (CASS): Coding Accuracy Support System (CASS) is a <br />certification system from the United States Postal Service (USPS) for address validation. <br />• Critical Infrastructure Information (CIl): Those systems that are so vital to a nation that their <br />incapacity or destruction would have a debilitating effect on national security, the economy, or public <br />health and safety. <br />• Cyber-protection: The prevention of damage to, unauthorized use of, or exploitation of, and, if <br />needed, the restoration of electronic information and communications systems and the information <br />contained therein to ensure confidentiality, integrity, and availability. Includes protection and <br />restoration, when needed, of information networks and wireline, wireless, satellite, public safety <br />answering points, and 911 communications systems and control systems. <br />• Data: Any information, algorithms, or other content that the County, the County's employees, agents <br />and end users upload, create or modify using the goods/services pursuant to this Contract, including <br />but not limited to email addresses, telephone numbers, and geo-coded E911 data. Data also includes <br />user identification information and metadata which may contain Data or from which the County's <br />Data may be ascertainable. Personal Data shall include personal information, as defined by Civil <br />Code Section 1798.3. <br />• Data Breach: Any access, destruction, loss, theft, use, modification or disclosure of Data by an <br />unauthorized party or that is in violation of Contract terms and/or applicable state or federal law. <br />• Deliverable: Tangible and intangible information, material, services, or goods that must be provided <br />to the County under the terms of the Contract. <br />• Documentation: The term "Documentation" shall mean, with respect to any particular items: (i) all <br />of the written, printed, electronic, or otherwise formatted materials that relate to such items, or any <br />component thereof; (ii) all user, operator, system administration, technical, training, support, and <br />other manuals and all other written, printed, electronic, or other format materials that represent, <br />demonstrate, explain or describe the functional, operational or performance capabilities of such items; <br />and (iii) all specifications, materials, flow charts, notes, outlines, manuscripts, writings, pictorial or <br />graphical materials, schematics, and other documents that represent, demonstrate, explain or describe <br />such items. <br />• ESRI mapping: (Environmental Systems Research Institute) is an international supplier of <br />geographic information system (GIS) software, web GIS and geodatabase management applications. <br />• Failure modes: A failure mode is a cause of failure or one possible way a system can fail. When a <br />system has many potential ways of failing, it has multiple failure modes or competing risks. <br />• Geo-coding: Provide geographical coordinates corresponding to (a location). <br />• Geo-targeting/targeted: The practice of delivering content to a user based on his or her geographic <br />location. <br />• Human Error: Any action or inaction on the part of a Contractor's employee or agent that prevents <br />the accomplishment of the goods'/services' intended functions and the services specified in the Scope <br />of Work. <br />• IPAWS: FEMA's Integrated Public Alert and Warning System (IPAWS) is an internet-based <br />capability that federal, state, local, tribal, and territorial authorities can use to issue critical public <br />alerts and warnings. <br />• Notification: A communication distributed to the public and internal responders/relevant personnel <br />that contains important, timely, accurate, and accessible information regarding an actual or potential <br />County of Orange MA-060-20010263 File No. CO21209 <br />Sheriff-Coroner/Punhasing Services Bureau Public Mass Notification System Page 2 of40 <br />