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emergency or incident, including the cause, size and current situation thereof; resources committed and response status of the emergency management organization; and other matters of general interest to the public, responders, and additional stakeholders (both directly affected and indirectly affected). Categories of notification may include: update, alert, advisory, activation, watch or warning. • Registrant: Member of the public who is enrolled or enrolling in the system. • Security incidents: The potentially unauthorized access to Personal Data or Non -Public Data the Contractor believes could reasonably result in the use, disclosure or theft of the County's unencrypted Personal Data or Non -Public Data within the possession or control of the Contractor. A Security Incident may or may not turn into a Data Breach. • State of California and/or State: As used in Attachment A (CMAS Contract), "State of California" and "State" shall mean the County, its employees and authorized agents and representatives. • System: Automated computerized mass notification system for emergency public and internal responder/relevant personnel notifications, including via cell phone, email, and text. • Technical Failure: A malfunction in the vendor's hardware or software which prevents the accomplishment of the services specified in the Scope of Work. A malfunction of the hardware prevents the accomplishment of the hardware's intended functions and services specified in the Scope of Work. A malfunction of the software prevents the accomplishment of intended services even though the hardware may be functioning properly. Technical failures include, but are not limited to, an improper or incomplete conversion or upgrade of the hardware or software. • User: Government employee or affiliated volunteer who has the ability to log -in to the system for administrative purposes (e.g., maintaining contact lists, sending notifications, monitoring notification results, etc.). Includes employees and contractors of other public entities who are authorized by the County to access the system pursuant to a Memorandum of Understanding between the County and those public entities. • WEA/EAS: Wireless Emergency Alerts/Emergency Alert System. ARTICLES 1. Scope of Contract: The terms and conditions of this Contract, including those in its Attachments, specify the terms and conditions by which the County will procure services in connection with the CMAS Contract from the Contractor, hereinafter referred to as "PMNS" or "Services," as more fully detailed in Attachment B, Scope of Work. 2. Precedence: In the event of a conflict between the terms and conditions in this Contract and terms and conditions in the Attachments, the conflict shall be resolved by giving precedence first to the terns and conditions of this Contract, then the terms and conditions of any Attachments. In the event of a conflict between the language of any Attachments, precedence shall be given in the following order: a. This Contract b. Attachment B (Scope of Work) c. Attachment E (Functional Requirements) d. Attachment C (Compensation and Pricing Provisions) e. Attachment A (CMAS Contract) f. Attachment D (Everbridge Technical Support Services Guide). 3. Term of Contract: This Contract shall commence December 31, 2019, and shall be effective through and including December 30, 2020, unless otherwise terminated by County. Contract may be renewed for up to four (4) additional one-year terms, upon mutual agreement of both Parties and upon successful renewal of the CMAS Contract No. 3-12-70-2909A. Each renewal of this Contract County of Orange MA-060-20010263 File No. CO21209 Sheriff-CoronedPurchasing Services Bureau Public Mass Notification System Page 3 of 40