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SCOPE OF WORK CNG FUEL STATION: OPERATE AND MAINTENANCE SERVICES 1. GENERAL The Contractor shall provide proactive, scheduled, and emergency maintenance services for the entire Compressed Natural Gas (CNG) facility covered in this project. This includes providing all labor, parts, materials, replacement equipment, emergency fueling services, inspections and testing. All planned and unplanned CNG facility repair work shall be coordinated with the City's Fleet Services Department. • Contractor shall perform preventative maintenance on the compressors and inspections on the dispensing system Bi-Weekly. • The Contractor shall respond within 4 hours of an emergency shutdown event. • Contractor's service must be of such high quantity and quality so that all CNG vehicles will be ready for operational rollout on any given morning during the contract. • Contractor shall have the capability to remotely monitor the key compressor system variables such as flow, temperature and pressure with a laptop computer and remote alarm, if applicable. • Contractor's trained Operations and Maintenance (O&M) personnel or its vendors subcontractors must check -in and inform Fleet Services staff of the reason for the visit before entering the compressor compound area and the fueling island area for service and/or repairs. • Contractor is to submit their inspection reports as part of the RFP response for approval by the City. • A separate inspection form shall be completed for each unit or system. Any problems or deficiencies observed during services or testing that may interfere with the equipment's operation are to be reported immediately to the Fleet Services Management or Supervision to determine and/or approve further action. • A copy of the company's service report with all pertinent information regarding the service(s) are to be signed with a copy left at the Fleet Services office; and a copy is to be emailed to ESosa a0santa-ana.orq with the invoice. • Al hoses replaced in the maintenance or repair under this agreement are to be new and free of defects. • All parts, (excluding hoses) used in the maintenance or repair under this agreement are to be new or certified rebuilt unless approved by the City's Fleet Services Manager or his/her designee. • All repairs shall be guaranteed for a minimum of 120 days, new equipment installations shall be covered under the manufactures warranty from the date of installation. • All inspections are to be performed during regular City business hours. • Invoices shall include a summary of the service or repair; with itemized parts and materials if applicable; a copy of the service order must accompany invoices and must be sent to the same Fleet Services email address above. • Although not required for normal maintenance a C-10 electrical contractors license was included to cover any repairs that may require this skill set. At the end of the maintenance agreement, Contractor shall transfer the complete rights or licenses of all software to the City of Santa Ana. All additional electronic files and programs, equipment manuals, City of Santa Ana — RFP 20-095 CNG Fuel Station: Design, Build, Operate and Maintain 30