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ARTICLE 5 OTHER SERVICES 5.1 Services and Customer Billing 5.1.1 Residential Curbside Service Unit Billing Contractor shall establish rates for its provision of services for Residential Curbside Service Unit Customers pursuant to this Agreement. Such rates shall in no case exceed those set forth in the approved rate schedule. The City shall collect on behalf of the Contractor the rates established by the Contractor for said services. Rates collected and paid to the Contractor shall be based on the total number of Residential Curbside Service Units billed by the City for curbside service during that month, less City fees described in Sections 3.2, 3.3., and 3.4. City shall make billing records available to Contractor upon reasonable notice for the purpose of auditing such records. Remittance to Contractor of payments collected by the City for curbside service shall be on a monthly basis. 5.1.2 Senior and Mobile Home Low Generator Rate Seniors 65 years of age and older and residents living in mobile home communities, both of which must live in households with no more than two persons, are low trash generators, and be the person named on the Municipal Utility Services account receiving Cart Service shall be provided one (1) 35-gallon Cart for Refuse, one (1) 35- gallon Cart for Recycling, and one (1) 35-gallon Cart for Organics for the monthly rate included in the approved rate schedule. Customers receiving the senior and mobile home low generator rate may not request additional Carts. 5.1.3 Multi -Family and Commercial Cart Service, and Multi -Family and Commercial/Industrial Bin Services Billing Contractor shall be responsible for billing for Commercial Cart, and Multi -Family and Commercial/Industrial Bin services and other special charges as permitted in the approved rate schedule on a monthly basis. Bills must be itemized by Container size, frequency of service, and period billed for. August 17, 2021 93 City of Santa Ana