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5.1.4 Roll -Off Billing Contractor shall bill for Roll -off services and other special charges as permitted in the approved rate schedule on a monthly basis. Bills must be itemized by Container size, frequency of service, tons, per ton fees, and period billed for. 5.1.5 Special Bin Services and Customer Service Requirements Contractor may enter into agreements with Bin Service Customers for special Collection services different from, in addition to, or greater than the minimum collection services required in this Agreement. Minimum Container capacity requirements are described in Section 16-37 of the City of Santa Ana's Municipal Code. 5.1.6 Other Optional Services Contractor may offer on a subscription basis other optional services for which a rate is not provided in the approved rate schedule, at a rate negotiated between Contractor and a Residential Curbside Service Unit Customer or other Customers, subject to approval by the Executive Director. Contractor may not charge a fee for moving its vehicles in reverse for the purposes of emptying a Bin. Contractor must notify Executive Director of service type, and negotiated rate prior to initiating service. 5.1.7 Review of Billings Contractor shall review its Billings to Customers under Sections 5.1.3 and 5.1.4. The purpose of the review is to determine that the amount which Contractor is billing each Customer is correct in terms of the level of service being provided to such Customer by Contractor. Contractor shall review Customer accounts annually, and submit to City a written report of that review annually on the anniversary of the Effective Day of this Agreement. 5.1.8 Suspension of Service Due to Non -Payment Contractor may charge a delinquency fee of not more than ten (10%) percent per month on accounts billed by Contractor which have not remitted required payments within thirty (30) days after the date of billing. Should payment not be received within forty- five (45) days of billing, Contractor shall notify said Customer on forms approved by August 17, 2021 94 City of Santa Ana