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Ms. Sona Mooradian <br />Page 2 <br />Amy Cohen Paul, Corporate Vice President <br />• Has more than 30 years of experience in local government management, <br />performance measurement and strategic planning. <br />• Has assisted a wide variety of cities, counties, special districts and individual <br />government departments and agencies with teambuilding, visioning, <br />strategic planning, goal setting, public engagement activities and other <br />large- and small-scale facilitations. <br />Assists public agencies in developing strategic and business plans, conducting <br />organization reviews, implementing organizational improvements, identifying alternative service <br />delivery methods, and designing and implementing performance management systems. <br />Was one of the original management team of the International City/County Management <br />Association's Center for Performance Measurement and helped produce ICMA's training materials on <br />outcome measurement. Editor of the book Managing for Tomorrow: Global Change and Local Futures <br />and is the author of many articles in professional publications, including The Municipal year Book. <br />Rebekah Kramer, Special Advisor <br />• Twenty years of program and operational management experience, in both the <br />public and private sectors. <br />• Local government experience includes a decade working in leadership roles <br />with the City of San Bernardino including serving as the assistant city <br />manager. <br />• Areas of local government expertise include project management, program <br />development, business operations, call center management, service <br />coordination, community outreach, process improvement, strategic planning, and data analysis. <br />• Bachelor's degree in social science with minor in economics from the University of Utah; master's <br />degree in organizational management. <br />Project Cost <br />Management Partners will complete the plan of work described above for a fixed fee of $10,900, which <br />includes all fees and expenses. The ultimate test of a quality project is that the client is pleased with the <br />results, and we are committed to achieving that goal. <br />We would enjoy working with you on this significant undertaking. Please feel free to contact Amy Paul <br />at (513) 309-3709 if you have any questions. <br />Sincerely, <br />Jerry Newfarmer <br />President and CEO <br />Accepted for the City of Santa Ana by: u <br />Name: IY i A b lyw( <br />Title: 42)cene himPE-`/ <br />Date: s:"�A_\n\1GV Win, �ZZ <br />