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8 City Net <br />2029-2022 Santa Ana Homeloss street Outreach iDiversion Pilot Scope of Work <br />o Rocommend that all clients wear masks any time they are around other people, noting <br />exceptions such as young children under age 2, anyone who has trouble breathing, or Is <br />unconscious, Incapacitated, or otherwise unable to remove the maskwithout <br />assistance. <br />o Provide clients with hygiene materlals including Items such as hand sanitizar, soap, <br />shampoo, cleansing wipes, socks, blankets, non-perishable snacks, bottled water, <br />sunscreen, gloves, toothbrush, toothpaste, and other Items depending on client needs. <br />o Discourage clients from spending time In crowded places or gathering in large groups, <br />for example at locations where food, water, or hygiene supplies are being distributed. <br />o If It is not possible for clients and staff to avoid crowded places, encourage spreading <br />out (at least 6 feet between people) to the extent possible, <br />• Encourage proper waste disposal to prevent spread of disease and minimize risk. <br />• Continue providing linkages to homeless services, housing, medical, mental health, and <br />substance use treatment, including Provision of medication assisted therapies. <br />• Maintain up-to-date contact information and areas frequented for each person. <br />Coordinate, Integrate, and leverage resources to maximize impact of services for Individuals <br />who are experiencing homelessness. <br />• Engage individuals and families not yet working with a CES Partner Agency, with a primary focus <br />on unsheltered families and individuals In encampments. <br />• Conduct frequent visits to encampments known to have persons experiencing homelessness <br />throughout the city. <br />GgineC@I Anpraoch <br />City Net engages in street outreach services for homeless neighbors as described below. <br />Housing First <br />All City Net programs are Informed by and consistent with Housing First principals, Housing First is an <br />approach to serving people experiencing homelessness that recognizes a homeless person must first be able <br />to access a decent, safe place to live, that does not limit length of stay (permanent housing), before <br />stabtllzing, Improving health, reducing harmful behaviors, or increasing Income. Under the Housing First <br />approach, anyone experiencing homelessness is connected to a permanent home as quickly as possible, and <br />programs remove barriers to accessing the housing, like requirements for sobriety or absence of criminal <br />history. It Is based on Maslow's hierarchy of needs; people must access necessities—Ilke a safe place to live <br />and food to eat —before being able to achieve quality of life or pursue personal goals. Finally, Housing First <br />values choice not only In where to live, but whether to participate in services. <br />Trauma -Informed Care <br />City Net assumes that Individuals and families who are homeless have been exposed to trauma. Research <br />has shown that Individuals who are homeless are likely to have experienced some form of previous trauma; <br />City Net --Local Field Office: 2030 E. 41h Street, Santa Ana, CA 92705 <br />