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8 City Net <br />2021.2022 Santa Ana Homeless Street Outreach Diversion Pilot Scope of Work <br />This number can be duplicated bs any given reporting period. <br />u Reflects the current number of homeless neighbors who are voluntorify engaged In a formal, written case management <br />relationship with City Net, Clients sign permission to allow city Not case managers to work with them to achieve progress on <br />a mutually agreed upon plan to attain housing and supportive services, Case managers follow-up with housed clients for 6 <br />months after housing to ensure a successful placement, Active cases are engaged once a week on average and ere considered <br />Inactive after 90 days of no contact, Thts Is an unduplicated number that changes over time as former clients exit case <br />management and now clients enroll <br />"Street Exits are defined by HUD and enumerated In the HUD systems performance report, and City Net uses these <br />designations for all street exits achieved through the efforts of two or more agencies working together within the context of <br />the hometess collaborati" in the city. HUD designates some of these street exits as "temporary' and some as "permanent', <br />and City Net exercises discretion to count as exited those homeless neighbors who have a reasonable plan In place m mono <br />from temporary shelter to permanent housing, Street exits may also reflect duplicated numbers as le plan In p may enter, <br />then exit, then reenter shelter/housing muldpla times during the reporting pedod, and HUD numbers <br />as Ins require that enter, <br />city Net <br />count these as multiple street exits even when referring to a single Individual. <br />City Net — local Field Office: 2030 E. hih Street, Santa Ana, CA 92705 <br />13 <br />