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DocuSlgn Envelope ID: 885498D2-1 CBA-4928-AE96-EDEEE17D7376 those services. The WIA/WIOA's primary purpose is to provide workforce investment activities that increase the employment, retention, earnings, and increase occupational skill attainment by PARTICIPANTS. 3. OUTCOME OBJECTIVES 3.1 CONTRACTOR shall meet the following annual performance goals for VTR: 3.1.1 Seventy-five percent (75%) of enrolled PARTICIPANTS shall be placed in a training program within fourteen (14) calendar days of receipt of the referral. 3.1.2 Sixty percent (60%) of PARTICIPANTS will obtain unsubsidized employment within thirty (30) days of completing VTR program. CONTRACTOR and ADMINISTRATOR may mutually agree to extend to sixty (60) days when certification is delayed or if there is documentation of no fault of CONTRACTOR or pending employment due to hiring process. 3.2 CONTRACTOR shall meet the following annual performance goals for WEX: 3.2.1 Seventy-five percent (75%) of enrolled PARTICIPANTS shall be placed in worksites within fourteen (14) calendar days of receipt of the referral. 3.2.2 Seventy percent (70%) of exiting PARTICIPANTS will obtain unsubsidized employment within thirty (30) days of completing WEX placement. 4. HOURS OF OPERATION 4.1 CONTRACTOR shall provide services during hours that are responsive to the needs of the population(s) to be served as determined by ADMINISTRATOR. At a minimum, CONTRACTOR shall provide services Monday through Friday, from 8:00 a.m. to 5:00 p.m., except COUNTY holidays as established by the Orange County Board of Supervisors. However, CONTRACTOR is encouraged to provide the contracted services on holidays, whenever possible. 4.2 CONTRACTOR's holiday schedule shall not exceed COUNTY's holiday schedule which is as follows: New Year's Day, Martin Luther King Jr. Day, President Lincoln's Birthday, Presidents' Day, Memorial Day, Independence Day, Labor WDM0522 Page 3 of 23 March 1, 2022