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DocuSign Envelope ID: 885498D2-1CBA-4928-AE9B-EDEEE17D7376 Day, Columbus Day, Veterans Day, Thanksgiving Day, Friday after Thanksgiving Day and Christmas Day. CONTRACTOR shall obtain prior written approval from ADMINISTRATOR for any closure outside of COUNTY's holiday schedule and the hours listed in Subparagraph 4.1 of this Attachment A. Any unauthorized closure shall be deemed a material breach of this Agreement, pursuant to Paragraph 19, and shall not be reimbursed. 5. GENERAL REQUIREMENTS CONTRACTOR shall: 5.1 Assign staff who will work closely with each PARTICIPANT and utilize the Employment Readiness Assessment (ERA) provided by ADMINISTRATOR to understand the PARTICIPANT'S needs, assess career goals, arrange an appropriate VTR assignment or WEX placement based on the employment goal indicated on the referral. 5.2 Ensure that all services funded under this Agreement are coordinated with other available services in the community (such as WIOA) and do not constitute unnecessary duplication of services. 5.3 Provide VTR and WEX services to PARTICIPANTS to meet the required participation hours indicated on the referral. The hourly participation requirements are subject to change, according to State and federal mandates. 5.4 Assess all referred PARTICIPANTS to initiate enrollment or return invalid referrals to ADMINISTRATOR within two (2) business days. 5.5 CONTRACTOR shall provide an orientation within three (3) business days to PARTICIPANTS which includes providing information on program goals and objectives; overview of VTR or WEX program; PARTICIPANT'S rights and responsibilities; and Termination Policy and Grievance Policy. 5.6 Monitor and communicate with ADMINISTRATOR regarding all PARTICIPANT attendance and participation. 5.7 Utilize workshops, one-on-one training, intensive case management, and coaching WDM0522 Page 4 of 23 March 1, 2022