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City of Santa Ana State ERA2 Scope of Work <br />March 1, 2022 - August 31, 2022 <br />Name of Organization Orange County United Way <br />Name of Funded Program CARES for Tenants Program <br />Performance Goal <br />Unduplicated Panici ants antici at ed to be served during the 10-mont4 Schedule of Performance. <br />1,603 TOTAL l 1,603 Santa Ana Participants I100% 1,603 1 Low Income Participants F 100a/o <br />Schedule of Performance <br />(estimated) <br />Month 1: MAR 1 - MAR 31 <br />Month 2: APR 1 - APR 30 <br />Month 3: MAY 1 - MAY 31 <br />Month 4: JUN 1 - JUN 30 <br />Month 5: JUL 1 - JUL 31 <br />Month 6: AUG 1 - AUG 31 <br />and Reporting Details: <br />Unduplicated <br />Participants <br />267 <br />267 <br />267 <br />267 <br />267 <br />267 <br />1,603 <br />Administrative <br />Costs <br />$ <br />84,963.24 <br />$ <br />84,963.24 <br />$ <br />84,963.24 <br />$ <br />84,963.24 <br />$ <br />84,963.24 <br />$ <br />84,963.24 <br />$ <br />509,779.41 <br />Direct Financial Assistance <br />$ <br />1,336,239.97 <br />$ <br />1,336,239.97 <br />$ <br />1,336,239.97 <br />$ <br />1,336,239.97 <br />$ <br />1,336,239.97 <br />$ <br />1,336,239.97 <br />$ <br />8,017,439.82 <br />Low-income Santa Ana renters impacted by the Coronavirus may apply online to receive assistance with rental arrears and prospective <br />rent owed to their landlord on or after April 1, 2020. <br />-The Orange County United Way will disburse up to $8,017,439.82 in direct financial assistance payments for approximately 1,603 <br />families. The number of 1,603 families to be assisted assumes that the average rental assistance per family equals $5,000 per household, <br />but the total number of families assisted will vary according to the total amount of rental assistance approved per household. <br />-If the landlord does not agree to accept such payment from the Orange County United Way after outreach to the landlord, the Orange <br />County United Way may make such payments directly to the eligible household for the purpose of making payments to the landlord. <br />Specifically, the Orange County United Way will make reasonable efforts to obtain the cooperation of landlords to accept payments. <br />Outreach will be considered complete by the Orange County United Way if (i) a request for participation is sent in writing, by mail, to the <br />landlord, and the landlord does not respond to the request within 7 calendar days after mailing; (ii) the Orange County United Way has <br />made at least three attempts by phone, text, or e-mail over a 5 calendar -day period to request the landlord's participation; or (III) a <br />landlord confirms in writing that the landlord does not wish to participate. The final outreach attempt or notice to the landlord must be <br />documented. <br />-The family's eligibility for direct financial assistance will be established and determined by one of six other partner organizations <br />contracted by the City. <br />Program Details: <br />-Residents will apply online via the Neighborly Software application portal available on the City of Santa Ana's website following the Santa <br />Ana Program Guidelines and Frequently Asked Questions. <br />-The Orange County United Way will be assigned applications to pay by the City. <br />-Six organizations contracted by the City will admninisterthe tenant eligibility portion of the program, including: <br />application review; eligibility verification; collection of required supporting documentation; communication/coordination with the <br />applicant; coordination with the applicant's landlord for the tenant's lease/sublease agreement, past due rent amount, prospective rental <br />assistance, and rent ledger; general determination of eligibility of the applicant. The six organizations will re -certify the eligibility of <br />applicants for prospective rental assistance following this same process. <br />-The six organizations will ensure that each tenant is qualified and determined eligible in compliance with Section 3201(a) ofthe American <br />Rescue Plan Act of 2021 and related federal guidance, and as such federal law may be subsequently amended; the Department of <br />Treasury's Frequently Asked Questions (FAQs), and as such FAQs may be subsequently amended; AB 832, as enacted on June 28, 2021, <br />and as such state law may be subsequently amended; HCD's State Rental Assistance Program Guidelines — Emergency Rental Assistance <br />(ERA) Rounds 1 and 2 Implementation, dated September 27, 2021, and as such Guidelines may be subsequently amended; the Santa Ana <br />Program Guidelines and Frequently Asked Questions established for said program, and as such Guidelines and FAQs may be subsequently <br />amended; and all other applicable law. <br />_After the family is dptarminpd pliaihlp nnp of the civ nraani7atinnc will annm,,P the ann1irant fnr rental accictnnrp in the Npiahhnrly <br />EXHIBIT A <br />