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WORKSHOP MATERIALS For each of our workshops we have designed a comprehensive workbook. We customize the exercises and case studies in the handout materials at no additional charge. No meals, food or beverages, or training facility cost are included in this proposal. Video and/or audio recording of workshops is prohibited unless specifically agreed to in writing. WORKSHOP SIZE All workshops presented by The Training Clinic are highly interactive and include maximum involvement by the participants. Learning -by -doing is practiced throughout to ensure the transfer of learning to the workplace. Due to the interactive methods used in the workshop, we recommend class size be limited to 15-18 people to obtain the best results. Our Effective Presentation workshops are limited to 12 due to the practice presentations given by the participants. Our practice sessions for our facilitation skills workshops are limited to 10 learners per practice session for ILT delivery and 5-6 learners per 3-hour VILT session. INVOICING TERMS Terms are net 30 days. Payment is due no later than 30 days after the last day of the workshop. A late fee of 15% per month is assessed for late payment. We are pleased to accept checks and electronic fund transfers for payment. Credit cards may be used for payment with the addition of a 3% processing fee. CANCELLATION POLICY In the event of a cancellation of a scheduled workshop more than 45 days before the event, there is no charge. If the Client reschedules or cancels a program less than 45 days before the agreed -upon workshop date, the entire fee is due, a certificate of transfer to present the workshop during the next 12 months is issued, and the Client pays a rescheduling fee according to the schedule set out below: # Days in advance of agreed- Percentage of fees charged for upon class date changing dates < 45 days 25% < 10 days 50% Due to the nature of today's "non-refundable' ticketing, air travel expenses and any airline change fee caused by Client rescheduling or cancellation will be billed to the Client. Tickets left unused beyond six months become the property of The Training Clinic. In the event of our inability to conduct a workshop as scheduled, due to circumstances beyond our control, The Training Clinic's liability is limited to the return of professional fees only. r. ©2022 The Training Clinic Confidential Proposal Page 14