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Development and Retention of Personnel: All Citiguard security guards, security supervisors and managers are valued as vital and appreciated assets in contributing to the reputation and success of Citiguard. In recognition and gratitude of this, Citiguard conducts regular reviews of employee performance in affording an opportunity to award those who have executed outstanding conduct, via salary increases, bonuses and promotional advancements as a means of inspiring outstanding work ethics, as well as employee longevity and enthusiastic work place morale. Citiguard understands that a happy employee is a productive employee. As such, in pursuance of developing and encouraging improvements in service, Citiguard utilizes its resources to continually manage and test employees on the field using methods such as: • Job Shadowing • Mentoring • Job Rotation • Online Courses • On -site training • Conference/Seminar Attendance All development procedures and plans are created to inspire growth, reliability and refinement. Citiguard Inc. prides ourselves with a 14%Turnover Rate and an 86% Retention Rate. Management Care and Inspection: One of Citiguard's essential assets and resources is the security service management personnel. Diligence is exercised by management and our supervisory staff in order to maintain the appropriate security performance criteria. We encourage our managementteam to grow and develop in what we hope is permanent work home. The prime responsibility of our management and supervisory personnel is to maintain a continuing attentiveness in overseeing that all aspects of our clients' Post Orders are being steadfastly adhered to by our security guards; consequently, our managers and supervisors regularly frequent each of our clients' venues to ensure that our security guards are maintaining every aspect of their duties and responsibilities. Confidential information/ 9 800.613.5903 / www.Citiguardinc.com