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2) Profile of Firm Experience <br />Patrol Solutions as a company was founded in 2010 under its original name of Tactical I{-9 & Patrol <br />Solutions in an effort to bridge the gap between law enforcement and security services by training officers <br />to "police" an area in an engaged manner — meaning the regulation and control of a community, <br />especially for the maintenance of public order, safety, and health. This is a level above the standard <br />detect, deter, observe, and report protocols held by most private security companies. We accomplish this <br />increased vigilance through officer support, training, supervision, individual professional development, <br />and our emphasis on the employee pipeline. We have a train -your -replacement methodology that brings <br />people together for a common cause — primarily the successful execution of objectives in a positive <br />environment. <br />Patrol Solutions has benefitted from the recent acquisiton of several security firms. We have hired several <br />top performing security managers specifically to inject a customer -oriented experience for clients who are <br />interested in a responsive, attentive, and accessible security management team that really puts the client at <br />the forefront. Thus, our company is comprised of a management and leadership base of the business <br />security professionals. Patrol Solutions works to provide responsive decision making to every individual <br />client, and also strives to recognize each employee's efforts and contributions while providing a road to <br />successful career development. Patrol Solutions fosters a strong sense of accountability and ownership <br />across the organization. The entire team performs as one body, conditioned to support one another. <br />Together, we are focused on delivering outstanding customer service. <br />Patrol Solutions, LLC (doing business as: Patrol Solutions), is headquartered in Citrus Heights, <br />California, and has been providing armed and unarmed contract security services to a wide variety of <br />markets since 2010. We are a limited liability company. Our clients include government agencies and <br />municipalities as well as properties and entities in the private sector. With a custom-tailored approach to <br />each of our clients' security needs, PS provides unmatched security solutions to meet the specific needs of <br />different agencies and businesses. <br />Patrol Solutions specializes in customized security solutions at venues where the premium is on customer <br />service, corporate integrity, access control, and emergency response. PS services include armed and <br />unarmed guard services; patrols and inspections; vehicle patrols; museum and gallery officers; concierge <br />and receptionist services; security console operation; dispatch services; bike and Segway patrols; alarm <br />response; and specialized client -requested security. We serve a variety of government agencies as well as <br />private entities. PS operates out of six offices throughout California and employs about 140 security <br />officers. PS is licensed as a qualified security patrol operator by the state of California/Bureau of Security <br />and Investigative Services (license number PPO 119966). <br />Patrol Solutions' unique ability to combine financial strength, personnel development, disciplined <br />execution, responsive management, and adaptive customer service has empowered us to meet the <br />evolving needs of each and every client. Entities comparable to the City of Santa Ana find us to be the <br />ideal security services partner. <br />We are accustomed to serving government clients who are dynamic in scope, magnitude, and complexity. <br />Vast resources activated through well-defined management processes enable PS to meet the requirements <br />of modern facilities and the demands of highly responsible and highly sophisticated clients. Our <br />leadership team and management team are comprised of former Cypress Private Security managers, who <br />have direct experience with serving clients such as the Arts District of Los Angeles, the LA County <br />Department of Public Works, the City of Glendale, the City of Inglewood, the LA Police Department <br />security contract, the Redondo Beach Transit Center, and the Housing Authority of the City of LA. In <br />particular, Felix Guerrero, our director of operations who will oversee the City of Santa Ana security <br />project, directly managed those projects. <br />