ORANGE COUNTY HUMAN RELATIONS COUNCIL

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City of Santa Ana CDBG Scope of Work Program Year 2023-2024 (July 1, 2023 - June 30, 2024) Name of Organization Orange County Human Relations Council Name of Funded Program Community -Based Altemative Dispute Resolution Program Annual Accomplishment Goal I _ 1801TOTAL I Schedule of Performance (estimated) Quarter 1: JUL 1 - SEP 30 Quarter 2: OCT 1 - DEC 31 Quarter 3: JAN 1 - MAR 31 Quarter 4: APR 1 - JUN 30 1801Santa Ana Unduplicated Program and Funding Description the 12-month contract period. 100% F 180 Low Income Participants 100% Estimated Invoicing $ 6,772.50 $ 6,772.50 $ 6,772.50 $ 6,772.50 $ 27,090.00 Orange County Human Relations Council (OCHR)'s proposal incorporates dispute resolution services inclusive of mediation services, conflict resolution skills trainings, trained mediator involvement in community crisis response, and post -crisis healing. The proposed approach is categorized within three tiers: Tier 1: Before a Crisis. Relationships are at the heart of our community -based dispute resolution initiatives. We collaborate with city and community leaders to understand the types of conflicts that have the highest negative impact on the neighborhood in order to customize our workshops and conflict skills trainings. We will offer "Positive Ways to Manage Conflict intro workshop" twice a year reaching 60 residents across the two workshops reaching up to 60 residents per year. The workshop is designed to address basic strategies to take when conflict arises and make them aware of the many community resources available. Individuals who wish to learn more may choose to attend our 1.5- day "Conflict Reduction Skills" training (12 hour training) designed to empower individuals to become conflict- onscious community leaders. This training will be offered two times a year, reaching 30 residents annually. IOur goal is to raise people's "Conflict IQ" and give them the tools they need to successfully manage conflict in their lives without the need for police, court and the legal system involvement. We will introduce stakeholders to our robust community mediation services which can assist with a myriad of issues from business and neighbor disputes to comprehensive divorce mediation and parenting services. Tier 2: During a Crisis. Our mediation team will respond to crisis incidents relating to human relations issues like hate crimes, community unrest, and intergroup conflict. Mediators are neutral third parties who serve to facilitate dialogue among community members in conflict. The presence of a professional mediation team is known to help de-escalate tensions and increase positive communication between parties in real time. Mediators would response to residents to mediate conflict via phone, virtually or in -person. We anticipate providing mediation to residents in Santa Ana, with focus on Townsend/Myrtle neighborhoods with a minimum of 12 mediation assessments and/or mediation sessions per year. Tier 3: After a Crisis. Our mediation team will continue to promote healing with all relevant parties after a crisis incident with the understanding that healing takes time. We will host community listening and reconciliation events as needed with the ......I ..i ......11:.... ......... .....J r..6. dld:.... Fr...� n.. ..... r..a..... �.. ♦6.....1s6... ....r«... h.. ..f T:..r � ..... .. dll ....J....tih .....