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'00�0: �Western dioVisual & Security Our field team utilizes TAG Software, which helps provide daily tracking of progress on all areas of the project including off -site & on -site installation, drawings, and engineering. We can show you this software in an interview. In regards to accurate and timely invoices, our Project Managers review and approve of all Billings before they are sent out, Tuesdays or Fridays. All of our real-time information systems can be demonstrated or discussed in more thorough detail during an interview. In -Shop Assembly and Fabrication Once a technician is hired at Western A/V, the first thing they learn about is the importance of our in -shop assembly process. In fact, Western A/V has a room dedicated to in -shop assembly. In this room, our technicians will build and wire racks prior to coming on -site. In addition, they can load and test code before bringing the racks and equipment on -site. This process is crucial and ensures that the on -site installation will go much smoother. Our technicians have a list of tests to perform before they can bring a rack to the jobsite. The Lead Technician will verify that his team has performed all of those tests required. Our Project Managers hold monthly and private meetings with each one of our technicians. In these meetings, they can be randomly tested on Western A/V's in -shop assembly process. At that time, they will also inform the Project Managers of any specific areas where they hope to improve. These private monthly meetings give our Project Managers insight into each Technicians' individual strengths. Based on those individual strengths, he will put them in specific courses to receive accreditations & certifications in that specific field of knowledge. Testing & Acceptance Aside from all the good preparation needed on the front-end, one of the most critical elements will be testing. Our technicians utilize a quality control checklist, to ensure that all new items of the system are working properly. The Lead Technician will always verify that his team has completed each item on their checklist. In addition, our Project Manager will perform multiply quality audits throughout the installation of this project. Upon final project walk through, the PM (Project Manager) or PE (Project Engineer) will provide final sign off on the quality control checklist. Once the installation and testing phases are complete, training will be scheduled. Western A/V can provide the Quality Control Checklist & Quality Audit Form in an interview, as a means to not exceed the required page limit. City Responsibilities The City of Santa Ana will be responsible to perform the following tasks: • Any C-10 electrical work. • Perform any necessary configuration changes to the City's IP network. • Configure rack -mounted server and tower PC workstations. Contractor will provide configuration related to integration with AV and assistance with other configurations. • Provide software and necessary licensing for SCADA system to be implemented on hardware. • Provide cable TV set top box and cable TV service. • Scheduling the room(s) so that our technicians can perform an uninterrupted installation. 1592 North Batavia Street, Suite 2 Orange, CA 92867 Phone#: (714) 637-7272 Fax#: (714) 637-7330 12707 High Bluff Drive, Suite 200 San Diego, CA 92130 www.wavl.com Phone#: (760) 438-1200 Fax#: (760)438-0066