PRE-PAID LEGAL SERVICES, INC. DBA LEGAL SHIELD

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Licensed Private Investigators Participants have access to consultation services provided by our Licensed Private Investigators. If a participant experiencesan identity theftevent, one of our investigators will walk them through theirissueswith one-on-oneadvice tailored to thespecific situation. Participants will have access to an assigned and dedicated invesdgatorthroughout the restoration process. All Licensed Private Investigators are licensed in the state of Oklahoma. Our Investigators' credentials include: • Fair Credit ReportingAct(FCRA)Certified • Certified IdentityTheft Risk Management Specialist (CCTRMS) • Certified Credit Scoring Specialist(CCSS) • Certified Credit Report Reviewer (CCRR) Full -Service Restoration If an identity theftevent does occur, ourLicensed Private Investigators will do whatever it takes for as long as it takes to restore a participant's identity to its pre -theft status. The investigator will work on a participant's behalf to resolve the issueby working with theappropriategovemmentagencies, financial institutions, credit bureaus and collection agencies. No othercompany offers this high level of professional service. With IDShield's family plan the participant's, the participant's spouse'sor the participant's domestic partners dependent children and adult parent dependents are eligible for consultation and restoration services. Monitoring and Detection Services Auto -Monitoring IDShieid's auto -monitoring provides participants with monitoring services directlyon the effective date of the plan. Using the participant's full or partial Social SecurityNumber (SSN), name, address and dateof birth provided at timeof enrollment, the participant's identity is automabcallymonitored. During accountactivation, participants areencouraged to provide further information to enable the full monitoring services the plan provides. To activate their account, participants will be asked two questions about their credit history to successfully authenticate their account and confirm theiridentity. The following services are available for auto -monitoring: • Credit Monitoring • Dark Web and Internet Monitoring • Court Records Monitoring • Public Records Monitoring • Address Change Monitoring Oniythe named participant is subject to auto monitoring. Spouse anddependentchild monitoring will require separate set-up by accessing the partid pant portal. Dark Web and Internet Monitoring Billions of records are for sale on the dark web, so real-time monitoring is vital. IDShield's dark web and Internet monitoring provides extensivescansofonline sources for identity data and sends participants real-timealerts if their PII is found. IDShield reviews thousands of websites and data points across the dark web to see if participant information has beenexposed.