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PRE-PAID LEGAL SERVICES, INC. DBA LEGAL SHIELD
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PRE-PAID LEGAL SERVICES, INC. DBA LEGAL SHIELD
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Last modified
9/9/2022 4:26:30 PM
Creation date
9/9/2022 4:25:08 PM
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Contracts
Company Name
PRE-PAID LEGAL SERVICES, INC. DBA LEGAL SHIELD
Contract #
A-2022-170
Agency
Human Resources
Council Approval Date
9/6/2022
Expiration Date
12/31/2023
Destruction Year
2028
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We monitor the following: <br />• Full Name <br />• Date of Birth <br />• Social SecuntyNumber <br />• Driver's LicenseN umber <br />• PassportNumber <br />• Mailing Address <br />• Phone Numbers (up to 10) <br />• Bank Account Numbers (up to 10) <br />• Credit/Debit/Retail Card Numbers <br />( up to 10 each) <br />• Medical ID Numbers (up to 10) <br />• InvestmentAccountNumbers(up <br />to 10) <br />• Usernameand Password <br />Combinations(upto 10) <br />• Mother's Maiden Name <br />Username/Password (Credentials) Monitoring <br />• National Provider Identifier <br />Number <br />• Telecom AcccuntApplications <br />• Rent -to -Own Applica tions <br />• Buy Here/Pay Here Auto Loans <br />• Auto Pawns/TitlePavvns <br />• Enhanced Sub -Prime Loans <br />• GamerTags(upto1O) <br />IDShield monitors the Internet for instances where a participant's username and password credentials have been <br />exposed. When these are found togetheronline, it presents a strong indication that theironline accounts have been <br />compromised. Theservicecontinuouslyscans for a participant's usemame/password combinations and w i I I alert the <br />participant with details sothey can follow up andchange their login information on any accounts thatuse theexposed <br />credentials. <br />Identity Threat Alerts <br />Participants receive an alertvia email or push notification on the IDShield mobile app if their information is found <br />online. Alerts contain details on the threat, including links to where the exposureoccurred—giving participants the <br />opportunity to look overthe information to either dismiss the notification or escalate the issue with our Licensed <br />Private Investigators. <br />Credit Threat Alerts <br />IDShield monitors for changes or updates found on the participant's credit report(s) in real time. We pull data from over <br />200 million files that represent nearly every credit active consumer in the United States. <br />Application Alerts <br />Forcertain types of account applications, third parties will take participants' Information, compare it to public records <br />and return a fraud score. IDShield scans a national ID verification database to determine if a new accduntapplication <br />has been submitted with participants' information. We continuously monitor to see if any new accountsor transactions <br />appear. <br />Instant Hard Credit Inquiry Alerts <br />Credit report inquiries are created when a participant's PII is used to apply for bank/credit cards, utility or rental query <br />or many types of loans —including home, auto, business, mortgage, homeequity or student loans. IDShield notifies <br />participants when their information appearson these reports, empowering them to take action if their data has been <br />exposed by reviewing the alert with an investigator. <br />
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