CENTAMAN, INC. - Laserfiche WebLink

Home Browse Search

Financial Tracking The City of Santa Ana utilizes Infor Lawson General Ledger System and System Innovators iNovah Cashiering System for its revenue tracking and monitoring. The Zoo must share financial data with the City's iNovah system. Please note, iNovah can accept payments via its (web based) API in real-time or through a file import. iNovah also has an Export to Lawson which can be leveraged once the payments reside in iNovah. The system should also be able to utilize the City's existing merchant provider Chase Paymentech for online and in person payments. In person card payments must utilize a P2PE certified solution to Chase Paymentech to reduce the City's PCI scope. The new Ticketing system must also have a way to track revenues for (and between) the Santa Ana Zoo and the Friends of the Santa Ana Zoo. The desired intent is to integrate the disparate admission systems of the Santa Ana Zoo (City) and Friends of the Santa Ana Zoo (a non-profit foundation) into one comprehensive ticketing system that will integrate with the City's iNovah Cashiering System. This will provide a seamless experience for visitors and the best picture of revenues across the facility. The financial tracking portion of the ticketing system capabilities should include, but not be limited to, all of the following: 1. Allow for two different merchant account numbers to track revenue streams between the two entities (Zoo and Friends of Santa Ana Zoo). 2. Allow the two payment streams to be tied to the various payment methods including, but not limited to: in - person walk-up ticket kiosk, online web interface, and staff managed POS. Payment forms may include cash, credit cards, debit cards, contactless payment, checks, and purchase orders. 3. A built-in financial export "engine" that allows financial data export to the City's external Infor Lawson general ledger system on a real-time basis. 4. The system should also be able to utilize the City's existing merchant provider Chase Paymentech for online and in person payments. 5. Ability to maintain Level 3 PCI-DSS (Payment Card Industry Data Security Standard) compliance and transmit encrypted credit card information. 6. In person card payments must utilize a P2PE certified solution to Chase Paymentech to reduce the City's PCI scope. 7. Ability to integrate with System Innovators' iNovah, the City's Enterprise Revenue Management system, to push revenue from the Zoo into iNovah so the same financial reports can be used throughout the City. 8. Support next day reversals from the new system through INovah. 9. Ability to operate on cash or accrual accounting basis. 10. Ability to manage coupon codes — including creation of coupon code, tracking usage, and qualifying usage based on customer, max number of allowable uses, POS item, membership, and tickets. 11. Ability to report usage on coupons. 12. Support deferred revenue accounts for revenues collected, but not recognized until future periods and provide a report that states the deferred amount and date when the revenue will be recognized. 13. Allow event reservation or group reservation deposits to be placed, including a partial payment at the time of a reservation booking and collection of the remaining balance thereafter. 14. Allow collection of payment by cash, check, credit card, coupon, or also "from account" if the customer has a credit balance. City of Santa Ana RFP 22-008 Page 18